Global Customer Support Leader

This role is a unique opportunity for a talented individual to make a significant impact on our global customer support and compliance operations. The ideal candidate will have a strong background in e-commerce operations, customer support, and compliance management.Duties and Responsibilities:Lead customer support operations across multiple platforms,...

**Global Marketing Graduate Program Overview**Program ObjectivesThis structured cross-functional development program aims to cultivate impactful business leaders by providing participants with opportunities to engage and build networks, receive guidance through coaching and mentoring, take on real executive-level responsibilities, access comprehensive...

About The RoleGrade Level (for internal use):07The TeamThe Issuer Solutions Client Services group supports investor relations teams at publicly traded companies by providing ongoing product training and best practice advisory, while simultaneously collaborating with colleagues in other Issuer Solutions business segments. You will join a customer-focused team...

University, High English Level, Chinese Understanding (optional)The Online Customer Service Team Leader is responsible for overseeing a team of customer service representatives to ensure efficient, high-quality support for customers through online channels. This role involves managing daily operations, coaching team members, monitoring performance, and...

About the Role:Grade Level (for internal use): 07The Team: This team partners with global Datafeed Application Specialists, Product Development, Product Management, and Sales Teams to provide quality technical assistance to our external Enterprise Data Delivery Solution customers. This includes client-site environment sizing, product deployment,...

This is an exciting opportunity to join our dynamic team as an Investigations Manager. As a seasoned professional, you will lead our global risk management efforts, overseeing the operational delivery of investigations and ensuring the continuous improvement of our processes. You will manage a global team of investigators and work closely with other...

The Online Customer Service Team Leader is a crucial role within our organization, responsible for overseeing a team of customer service representatives to ensure efficient, high-quality support for customers through online channels.This position involves managing daily operations, coaching team members, monitoring performance, and resolving escalated...

We are looking for a highly skilled professional to join our team as Director of Customer Support, Compliance & Excellence.Responsibilities:The selected candidate will be responsible for overseeing customer support operations, developing scalable strategies, and collaborating with cross-functional teams to ensure compliance.Develop and implement processes to...

About the Role:Grade Level (for internal use):07The Role: Associate – Client Technical SupportWork Shift: This is a night shift position. You will be required to work on any other shift depending on business requirement.The Location: This position is based in Islamabad, Pakistan.The Team: We are responsible for providing tech support for our business...

About the Role:Grade Level (for internal use):08 TheRole:Senior AssociateTechnical Client Support Grade8A The Location:Islamabad The Team:We are responsible for providing tech support for our business intelligence tool. We have a global footprint and are present in the US, Pakistan,India& Philippines. We provide opportunities to gain in-depth product...