Customer Support and Compliance Manager

7 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

We are looking for a highly skilled professional to join our team as Director of Customer Support, Compliance & Excellence.

Responsibilities:
  • The selected candidate will be responsible for overseeing customer support operations, developing scalable strategies, and collaborating with cross-functional teams to ensure compliance.
  • Develop and implement processes to enhance user experience, improve response times, and increase efficiency.
  • Ensure full compliance with e-commerce regulations, platform policies, and consumer rights.
Requirements:
  • Bachelor's or Master's degree in Business, Law, Marketing, or a related field.
  • Proven experience in customer support and compliance management within a global e-commerce business.
  • Strong working knowledge of CRM platforms and e-commerce operations.
  • Experience in managing large, global customer support teams.


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