Complaint Management Officer

Senior Complaints Resolutions OfficerThe successful candidate will be a seasoned CA/ACMA or ACCA/MBA professional with a minimum of 4-6 years of experience. They will possess excellent knowledge of rules and regulations and be able to handle complex complaints efficiently.Main ResponsibilitiesReview responses to consumer complaints from OGRA, ensuring they...

Job SummaryWe are seeking a highly experienced professional to join our team as a Deputy Chief Manager – Complaints. This role requires expertise in regulatory frameworks, compliance, and complaint resolution.This is a key leadership position that involves overseeing the complaints resolution process, ensuring timely and accurate processing of cases, and...

We need a skilled customer support representative who can effectively communicate with customers and resolve their concerns.The successful applicant will have a graduate degree and experience in using Excel for data management.Responsibilities will include responding to customer inquiries, resolving complaints, and providing exceptional customer service.A...

The Ideal CandidateWe're seeking a highly motivated and results-driven individual who is passionate about delivering exceptional customer experiences.Main Responsibilities:Respond promptly and professionally to customer inquiries and complaints.Utilize active listening skills to understand customer needs and concerns.Collaborate with internal stakeholders to...

Job Summary:This role supports the Regulatory Affairs team by ensuring accurate and timely management of regulatory communications, including complaint handling, correspondence tracking, data preparation for hearings, and record keeping.The successful candidate will facilitate smooth regulatory interactions with NEPRA by coordinating documentation, preparing...

Job DescriptionWe are seeking a CRM Coordinator to join our team. The ideal candidate will have excellent communication skills, strong organizational abilities, and the ability to handle multiple tasks simultaneously.ResponsibilitiesManage customer complaints and ensure timely resolution and follow-up.Handle sales of companion products and assist clients...

Join to apply for the Senior Officer Consumer Affairs role at K-Electric.Our employees are our company's greatest asset—they are our real competitive advantage. We possess immense power of innovation, imagination, and a desire to attract and retain the best; provide them with encouragement and stimuli, and make them feel that they are an integral part of...

Construction Manager AAA Facility Management, Pakistan Responsibilities:Schedule the project in logical steps and budget time required to meet deadlines.Determine labor requirements and dispatch workers to construction sites.Inspect and review projects to monitor compliance with building and safety codes, and other regulations.Interpret and explain plans and...

Deputy Manager – Compliance & ComplaintsSeptember 09, 2024JOB DETAILS:Qualification & Experience:MBA with at least 02 years of experience or Masters with at least 05 years of experience. Knowledge of Regulatory Framework will be considered as an added advantage.Responsibilities:Review/analyze complaints having financial impacts on a regional basis when...

Job Description: Call Center Office Manager (5 Years Experience)About Company:Pro Work Tech is a leading Service Provider Company in Pakistan. With over 10 years of industry experience, we work with large Enterprise companies internationally. Our services encompass a wide array of call center services such as outbound and inbound calls, sales generation, and...