Customer Service Representative

1 week ago

Rawalpindi Cantonment, Pakistan beBeeSupport Full time
Job Description:

We are seeking a Customer Support Professional to join our team and assist clients with inquiries, technical issues, and product information.

The ideal candidate will be able to handle customer interactions professionally, provide timely solutions, and ensure a high level of customer satisfaction.

  • Respond to customer inquiries via phone, email, and chat support.
  • Assist customers with installation queries, app usage, and tracking system troubleshooting.
  • Log and track support requests to ensure timely resolution.
  • Provide technical guidance and escalate issues when necessary.
  • Follow up with customers to ensure problems are resolved.

To succeed in this role, you will require excellent communication skills, basic technical knowledge of car tracking systems, and the ability to stay calm and patient under pressure.

Required Skills and Qualifications:

Proven experience in customer support or a related role.

  • Excellent communication skills in English.
  • Basic technical knowledge of car tracking systems or willingness to learn.
  • Ability to stay calm and patient under pressure.
Benefits:

This is an exciting opportunity to work for a leading car tracking and fleet management company and contribute to providing advanced GPS tracking solutions to ensure vehicle security and real-time monitoring.

Seniority Level and Employment Type:

Suitable for entry-level professionals.

Full-time employment.

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