Test Center Operations Specialist

We are a USA based Call Centre Operating From Lahore Since 2020, working on different campaigns including inbound and outbound.Role DescriptionThis is a full-time on-site role for a Call Centre Representative at TrustLink Contact Center in Lahore. The Call Centre Representative will be responsible for handling customer inquiries, resolving customer issues,...

Contact Center Support SpecialistThis role requires the ability to provide expert support for global telephony & contact center operations. Essential duties include administration, troubleshooting, and coordination with technical teams.Key TasksBe the primary point of contact for Genesys cloud-related issues and concerns.Provide Tier-2 and Tier-3 support for...

This is a full-time on-site role for a Call Center Specialist located in Lahore. The Call Center Specialist will be responsible for handling customer inquiries, providing exceptional customer service, managing support tickets, and ensuring customer satisfaction.Key ResponsibilitiesHandling customer interactions via phone or emailTroubleshooting technical...

Job SummaryThis is a Call Center Supervisor role where you will oversee the entire call center operation. You will be responsible for managing a team of agents, handling escalated calls, and monitoring key performance indicators.

This role requires a results-driven individual who can drive growth and success in the call center industry.ResponsibilitiesEvaluate and improve call center performance, identifying areas for growth and implementing strategies to enhance productivity.Develop strong relationships with call center teams, fostering open communication and collaboration to...

Test Automation SpecialistAbout the RoleWe are seeking an experienced Test Automation Specialist to design and implement automated testing solutions for our products.You will develop automated test scripts and integrate them with our continuous integration/continuous deployment (CI/CD) pipeline.You will work closely with engineering and QA teams to identify...

As Regional Manager Service Center Operations - Central Region at PakWheels, you'll be responsible for overseeing the launch and expansion of service centers, starting with a pilot in Lahore. You will coordinate with key stakeholders and manage the project, from staff hiring to negotiating with suppliers and creating a supply chain. Your role includes...

The role of the Manager Operations is to lead a team of professionals in a call center environment. The ideal candidate will have prior experience managing operations, with a focus on hiring, building and training teams.Key Responsibilities:Hiring and OnboardingTeam Development and CoachingOperations ManagementClient Liaison and CoordinationTarget Setting...

About the PositionWe are seeking a talented Testing Operations Manager to join our team. As a Testing Operations Manager, you will be responsible for managing testing teams and ensuring the delivery of high-quality software solutions.Key ResponsibilitiesManage testing teams to ensure timely delivery of projectsDevelop and implement quality assurance...

Job Role:This leadership role entails overseeing the launch and growth of our service centers, focusing on project management, stakeholder relationships, and operational excellence. The successful candidate will possess strong leadership, communication, and project management skills, along with industry-specific knowledge and experience.Main...