
Service Quality Excellence Professional
2 days ago
Mozack seeks a dedicated Quality Assurance specialist to contribute to our excellence in service delivery.
Main Responsibilities:
- Analyze sales process data to identify areas for enhancement.
- Evaluate chats across various platforms to guarantee quality.
- Monitor calls made through the dialer system.
- Track customer feedback, comments, and agents' order communications.
- Identify, document, and track bugs or defects.
- Generate reports detailing the quality of communication for management review.
Essential Requirements:
- Previous experience in a similar Quality Assurance role.
- Proficiency in software testing methodologies and tools.
- Strong analytical and attention-to-detail skills.
- Superb written and verbal communication abilities.
- Bachelor's degree in Computer Science or a related field (preferred).
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Manager of Quality Excellence
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Excellence in Service Delivery Specialist
2 days ago
Islamabad, Islamabad, Pakistan Mozack Full timeExcellence in Service Delivery RoleMozack is searching for an experienced Quality Assurance professional to help maintain high service standards.Main Tasks:Conduct thorough data analysis to pinpoint opportunities for sales process improvement.Ensure quality by reviewing conversations on multiple platforms.Monitor calls on the dialer system.Keep track of...
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Service Excellence Representative
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Operations Excellence Professional
5 days ago
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Service Quality Assurance Specialist
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Service Excellence Specialist
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Sales Excellence Professional
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5 days ago
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Service Quality Manager
2 weeks ago
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Quality Assurance Professional
10 hours ago
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Operations Manager
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Technical Service Engineer
1 day ago
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Sales Executive
2 days ago
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Quality and Safety Professional
2 weeks ago
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Financial Services Professional
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Analytical Equipment Sales Professional
1 day ago
Islamabad, Islamabad, Pakistan Professional Systems (Pvt) Ltd Full timeWelcome to Professional Systems (Pvt) Ltd:We are a leading provider of scientific instruments and solutions in Pakistan.We are committed to delivering high-quality products and services to our customers.We are seeking a highly skilled Sales & Application Engineer to join our team.About the Job:This is an exciting opportunity to work with our team of experts...