
Technical Support Specialist
15 hours ago
This role involves providing technical support to clients via various communication channels, including emails, phone calls, and instant messaging. The successful candidate will be responsible for troubleshooting and resolving technical issues in a timely and professional manner.
Key Responsibilities:- Providing technical assistance to clients regarding product installations, configurations, patches, and upgrades.
- Identifying, analyzing, and correcting alerts & issues to minimize trade flow impact and prevent outages.
- Collaborating with internal teams on various aspects of client implementations, including development, quality assurance, sales, and client services.
- Daily review and update of CRM system ticket queues to ensure efficient issue resolution.
- Responding to queries on different internal and external client group chats in a timely and professional manner.
- Working on XML files to handle customer requests related to the graphical user interface.
- Testing, identifying, and diagnosing functionality errors within established testing protocols.
- Providing technical support to clients via phone calls and emails.
- Troubleshooting and resolving complex technical issues.
- Communicating with clients on production support issues, resolving long-standing problems by working closely with traders and trading system support teams.
- Conducting project scoping and analyzing client requirements to ensure effective service delivery.
- Reviewing and creating technical documentation, such as procedural guides, instructional manuals, and operational reports.
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Technical Support Specialist
1 day ago
Karachi, Sindh, Pakistan MindAqua Full timeJoin MindAqua's Team as a Technical Support SpecialistMindAqua, Pakistan is seeking a skilled Technical Support Specialist to strengthen our service competitiveness.We are looking for someone who can build relationships with customers and provide timely and accurate support via phone, email, or chat.This role involves providing live chat support and...
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Technical Support Specialist
15 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeAbout the PositionWe are looking for a skilled Technical Support Specialist who can provide exceptional technical support and contribute to the creation and deployment of innovative products.This role requires someone who is proactive, has a strong problem-solving ability, and possesses excellent communication skills.Key ResponsibilitiesProvide technical...
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Technical Support Specialist
15 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Summary:We are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a key member of our Customer Support Group, you will be responsible for ensuring the continuity of systems and services for clients by providing technical support and installation services at customer sites.Key Responsibilities:Technical Support:...
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Technical Support Specialist
2 weeks ago
Karachi, Sindh, Pakistan VIDIZMO LLC Full timeWe are seeking a skilled Technical Support Specialist to join our Customer Success Department, focused on delivering top-notch technical support to Enterprise and Government customers using VIDIZMO products across SaaS, Customer's Azure & AWS Cloud, and On-Premise deployments.We provide Video Content Management systems to Fortune 5000 companies globally and...
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Technical Support Specialist
2 weeks ago
Karachi, Sindh, Pakistan Evincible Solutions Full timeEvincible Solutions is looking for a Technical Support Specialist to join our team. As an entry-level position, this role is ideal for fresh graduates or individuals with a keen interest in CRM solutions.About the Role:You will assist in implementing, configuring, and supporting CRM systems to help businesses enhance their customer engagement and operational...
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Technical Support Expert
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob SummaryThe Technical Support Specialist role involves providing technical assistance to customers, resolving issues, and delivering exceptional customer experiences.
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Technical Support Specialist
2 weeks ago
Karachi, Sindh, Pakistan Temenos Headquarters SA Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at Temenos Headquarters SA. In this role, you will be responsible for providing top-notch support to clients using our products, including those in the implementation stage and those already live on our systems.You will work closely with our clients to resolve technical issues...
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Transport and Technical Support Specialist
1 week ago
Karachi, Sindh, Pakistan PTCLal Full timeAbout the RoleWe are looking for an experienced Transport and Technical Support Specialist to join our team. In this role, you will be responsible for implementing proactive measures to ensure fault-free communication to valued customers, achieving transmission system availability, and improving network/systems restoration time.You will also be responsible...
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Technical Support Specialist
4 days ago
Karachi, Sindh, Pakistan VR Hiring Full timeTechnical Support Specialist - Android App VR Hiring, Pakistan Responsibilities:Assisting the brand custodians in conceptualizing the app.Gathering requirements around functionality and translating those requirements into elegant functional solutions.Assisting the creative designers in designing the user UI of the app.Developing a prototype to gauge scope...
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Technical Support Expert
4 days ago
Karachi, Sindh, Pakistan VR Hiring Full timeJob Description: Technical Support SpecialistWe are looking for an experienced Technical Support Specialist to support our app development process. The successful candidate will assist in conceptualizing Android apps, designing user interfaces, coding apps, and troubleshooting issues.About VR HiringVR Hiring is a leading technology company based in Pakistan,...
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Technical Support Specialist
15 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeWe are seeking an experienced Database Technician with expertise in Blackboard LMS to join our team. If you have 3+ years of experience in technical support, eLearning tools, and system management, we'd love to connect.Job Responsibilities:Provide technical support for Blackboard LMSAssist in producing and utilizing eLearning course toolsSupport staff in...
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Technical Support Representative
2 weeks ago
Karachi, Sindh, Pakistan Hirestaff Full timeHirestaff.ai is a global talent acquisition and staffing solutions provider, connecting businesses with top-tier professionals. We pride ourselves on deep industry expertise, cutting-edge technology, and personalized recruitment.This role involves providing technical and customer support to clients and partners. As a Live Support Specialist, you will...
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Technical Support Specialist Expert
2 weeks ago
Karachi, Sindh, Pakistan EWS Group Full timeWe are seeking a skilled Technical Support Specialist to join our team at EWS Group.About the Position:This role involves providing exceptional customer service, troubleshooting technical issues, and collaborating with cross-functional teams to ensure seamless service delivery and client satisfaction.The ideal candidate will have excellent communication...
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Technical Support Specialist
15 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Requirements:The successful candidate will be responsible for providing technical support and assistance to staff members, troubleshooting technical issues, and maintaining accurate records of technical incidents and resolutions.Key Responsibilities:To provide technical support and assistance to staff membersTo troubleshoot and resolve technical issues...
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Technical Support Specialist
15 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeThis is a challenging role that requires exceptional communication and problem-solving skills. As a Chat Support Representative, you will be responsible for providing customer support and technical assistance via chat.Required Skills and QualificationsCustomer Support and Technical Support skillsStrong focus on Customer SatisfactionAnalytical SkillsAbility...
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Technical Support Specialist
5 days ago
Karachi, Sindh, Pakistan ARH Global Consultants Full timeARH Global Consultants is a leading global consulting firm that specializes in providing top-notch IT support services to its clients.About the Role:We are currently seeking an experienced IT Support Engineer to join our team. The successful candidate will be responsible for providing technical support and maintenance services for desktops, laptops,...
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Technical Support Specialist Lead
2 weeks ago
Karachi, Sindh, Pakistan EWS Group Full timeAbout the JobWe are seeking a skilled Technical Support Specialist Lead to join our team at the EWS Group.In this role, you will provide expert-level assistance to customers, leveraging your product knowledge to troubleshoot and resolve complex technical issues.Closing collaboration with cross-functional teams is essential to ensuring high customer...
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Technical Support Specialist
1 week ago
Karachi, Sindh, Pakistan Megatech Trackers Full timeAbout Megatech Trackers:We are a leading technology solutions provider, delivering cutting-edge IT services to our clients. As a System Support Executive, you will play a crucial role in ensuring the smooth operation of our systems.Job Description:We are seeking an experienced System Support Executive to join our team. The successful candidate will provide...
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Technical Support Specialist
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a highly skilled Software Support Analyst to join our team. The ideal candidate will have exceptional communication skills and be able to provide technical telephone applications support to customers.Key Responsibilities:Creation of development bug reports, working with development to ensure items are completed and properly...
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Genesys Cloud Technical Support Specialist
2 weeks ago
Karachi, Sindh, Pakistan ibex Full timeJob Description:We are seeking an experienced Genesys Cloud Technical Support Specialist to join our team at Ibex. As a key member of our Genesys Cloud team, you will be responsible for providing technical support and assistance to our customers across various contact centers.Responsibilities:Support the configuration, setup, and deployment of Genesys cloud...