Customer Experience Strategist

2 days ago

Quetta City Tehsil, Pakistan beBeeSuccess Full time 25,000 - 60,000

At Huzzle, we are seeking a highly skilled Customer Success Manager/Account Manager to join our team. This pivotal role requires building and maintaining strong relationships with clients to ensure their success and satisfaction.

Key Responsibilities:
  • Develop and execute customer relationship management strategies to drive long-term growth and retention.
  • Provide exceptional onboarding and training experiences for customers, ensuring seamless product adoption and user satisfaction.
  • Identify opportunities to upsell and cross-sell solutions, reducing churn through proactive engagement and support.
  • Serve as the primary point of contact, addressing concerns, troubleshooting issues, and ensuring client satisfaction.
  • Analyse usage metrics and feedback to inform data-driven insights, optimising engagement strategies and increasing success rates.
  • Collaborate with Sales, Product, and Marketing teams to improve the customer experience and deliver meaningful insights.
  • Represent customer needs internally and champion solutions that drive long-term satisfaction.
Requirements:
  • At least 1 year of experience in Customer Success, Account Management, or Client Support roles.
  • Industry experience in SaaS, Tech, E-commerce, Marketing, Cybersecurity, FinTech, or other B2B-focused industries.
  • Proficiency in using CRMs (e.g., HubSpot, Salesforce), customer engagement tools, and ticketing systems.
  • Fluent English language skills, with strong verbal and written communication abilities.
  • Reliable laptop and stable internet connection for remote work.

  • Business Growth Strategist

    5 days ago

    Quetta City Tehsil, Pakistan beBeeNegotiator Full time $45,000 - $85,000

    Job Title: Business Growth Strategist">We are seeking a skilled Business Growth Strategist to drive revenue expansion and business development initiatives.">Job Description:">The successful candidate will be responsible for developing and sustaining strong relationships with key stakeholders and customers, analyzing customer feedback data to ensure...

  • Global Growth Strategist

    1 day ago

    Quetta City Tehsil, Pakistan beBeeGrowth Full time 800,000 - 1,200,000

    Job Title: Global Growth StrategistWe are seeking a seasoned professional to drive growth and revenue expansion as a Global Growth Strategist. This is an excellent opportunity for a results-driven individual to leverage their expertise in lead generation, business development, and strategic partnerships to propel our organization forward.Main...

  • Customer Experience Specialist

    19 hours ago

    Quetta City Tehsil, Pakistan beBeeCustomerService Full time 50,000 - 70,000

    Customer Service ExcellenceTalentPop App is seeking a dedicated Customer Service Representative to deliver world-class service and make a meaningful impact with every interaction.Key Responsibilities:Address Customer Inquiries: Handle customer inquiries through various channels, ensuring prompt and effective resolution.Assist Customers: Support customers...

  • Customer Experience Advocate

    2 days ago

    Quetta City Tehsil, Pakistan beBeeCustomerService Full time 5,000,000 - 7,500,000

    Customer Service RoleA dedicated and friendly representative will play a key role in delivering a positive experience by responding to inquiries, resolving issues, and providing product information.This position is accountable for:Responding promptly and professionally to customer inquiries via phone, email, and chatResolving product or service issues...

  • Customer-Focused Implementation Specialist

    19 hours ago

    Bahawalpur City Tehsil, Pakistan beBeeImplementation Strategist Full time 60,000 - 90,000

    About the RoleThis position involves partnering with Sales and Customer Success teams to present solutions, assist with change management and support telematics solution implementation in customer fleets.

  • Customer Experience Specialist

    2 days ago

    Quetta City Tehsil, Pakistan beBeeRelationship Full time 800,000 - 1,200,000

    Customer Relationship PositionWe are seeking a skilled professional to build and maintain strong relationships with clients.Main ResponsibilitiesTalk to customers to understand their needs and preferences.Negotiate with customers to secure orders and resolve any issues.Update customers on the status of their orders and take follow-up actions as...

  • Business Growth Strategist

    1 day ago

    Quetta City Tehsil, Pakistan beBeeGrowth Full time 800,000 - 1,200,000

    We are seeking a Business Growth Strategist to develop and execute plans that drive revenue expansion and foster strong client relationships.Key Responsibilities:Formulate and implement comprehensive growth strategies that balance financial performance and customer satisfactionConduct market research to identify new business opportunities and understand...

  • Expert Customer Experience Specialist

    2 days ago

    Quetta City Tehsil, Pakistan beBeeCustomer Full time $40,000 - $80,000

    Job DescriptionAs a Customer Service Representative, you will play a pivotal role in shaping how AI systems engage with real customers. You will leverage your expertise to directly assist customers and train AI in managing service inquiries, modeling a professional tone, and resolving issues efficiently.Key Responsibilities:Respond thoughtfully to customer...

  • Digital Marketing Strategist

    2 days ago

    Quetta City Tehsil, Pakistan beBeeDigitalMarketing Full time $600,000 - $1,200,000

    Job Description">As a Digital Marketing Strategist, you will play a crucial role in driving our business growth by developing and executing effective digital marketing plans.The ideal candidate will have a strong background in digital marketing, with a proven track record of success in targeting international markets. You will be responsible for leading our...

  • Digital Marketing Strategist

    2 days ago

    Quetta City Tehsil, Pakistan beBeeMarketing Full time 800,000 - 1,200,000

    Job Title: Digital Marketing StrategistOverview: We are seeking a skilled and creative professional to join our team as a Digital Marketing Strategist. This role is ideal for someone who excels at creating engaging content, developing innovative marketing campaigns, and driving sales through effective digital strategies.Key Responsibilities:Develop and...