Customer Experience Specialist

9 hours ago


Quetta City Tehsil, Pakistan beBeeCustomerService Full time 50,000 - 70,000
Customer Service Excellence

TalentPop App is seeking a dedicated Customer Service Representative to deliver world-class service and make a meaningful impact with every interaction.

Key Responsibilities:
  • Address Customer Inquiries: Handle customer inquiries through various channels, ensuring prompt and effective resolution.
  • Assist Customers: Support customers with orders, shipping, product details, and returns, providing exceptional support throughout the process.
  • Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards, fostering strong relationships with customers.
Requirements:
  • Proficiency in English (both written and verbal)
  • At least 1 year of customer service experience
  • Experience with tools like Gorgias, Zendesk, or Shopify is beneficial
  • Excellent problem-solving and communication skills
  • Adaptable and solutions-oriented mindset
Work Setup:
  • Personally owned PC or laptop with an i5 processor or equivalent
  • Minimum of 15 Mbps for both upload and download internet speed


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