Customer Service and Administrative Professional

5 days ago


Islamabad, Islamabad, Pakistan ENOVTEC Full time
Customer Service and Administrative Professional

We are seeking a highly skilled and experienced customer service and administrative professional to join our team at ENOVTEC.

The successful candidate will be responsible for providing exceptional customer service, maintaining accurate records, and communicating with team members and clients on behalf of senior leadership.

Key Responsibilities:

  1. Providing exceptional customer service, responding to inquiries and resolving issues promptly
  2. Maintaining accurate records and documentation, both physical and digital
  3. Coordinating and scheduling meetings, appointments, and events
  4. Developing and implementing effective administrative processes and procedures
  5. Collaborating with the team to achieve common goals and objectives
  6. Evaluating and improving existing workflows, identifying areas for improvement and implementing changes

Job Requirements:

  1. Proven experience in a customer-facing role, with a strong track record of delivering results
  2. Excellent written and verbal communication skills, with the ability to communicate complex ideas simply
  3. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
  4. Ability to work effectively in a fast-paced environment, with multiple competing priorities
  5. Experience with MS Office, email, and internet applications, with a willingness to learn new software


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