Exams and Registry Support Specialist

3 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
About the Role

This role is ideal for candidates with a background in academic administration, student records, or exam support services who want to work in a dynamic, educational environment committed to quality and growth.

Key Responsibilities:
  • Coordinate internal and external exam logistics, collect grades, prepare reports, and liaise with awarding bodies.
  • Maintain accurate student records using Student Management System (SMS) and SITS software; update internal boards and timetables.
  • Check board sheets, highlight discrepancies, organize internal boards, handle re-take/re-sit lists, and follow up on missing or disputed results.
  • Handle student queries with empathy and professionalism; assist students with grade clarification, extensions, and mitigation requests.
Qualifications & Skills:
  • Bachelor's or Master's Degree (Education, Administration, or related field)
  • 2+ years of professional experience (academic/educational admin preferred)
  • Proficiency in Microsoft Excel and student record systems (e.g., SMS, SITS)
  • Previous customer service or call center experience is a plus


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