Cloud Solutions Support Specialist

6 days ago

Lahore, Punjab, Pakistan beBeecloud Full time 900,000 - 1,200,000

Job Opportunity:

Cloud Solutions Support Specialist

As a Cloud Solutions Support Specialist, you will be responsible for delivering exceptional support to clients' cloud solutions focusing on Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) across multiple cloud providers. Your primary objective will be to provide timely and efficient assistance to ensure seamless cloud operations.

This is a full-time remote position with flexible working hours, allowing you to work from anywhere in the world. As a member of our team, you will have the opportunity to grow and develop your skills in cloud computing, infrastructure management, and technical documentation.

We are looking for an individual who is passionate about cloud technology, has excellent problem-solving skills, and can effectively collaborate with cross-functional teams. If you're a motivated professional looking to make a meaningful contribution to our organization, we encourage you to apply.

  • Key Responsibilities:
  • Support clients' cloud solutions focusing on IaaS and PaaS across multiple cloud providers.
  • Provision and configure cloud resources based on customer requirements and best practices preferably using Infrastructure as Code (IaC).
  • Monitor upgrade and manage cloud resources to ensure performance capacity reliability and cost efficiency.
  • Collaborate with other technical teams such as Information Security Architecture and Service Management to ensure cloud services meet organizational policies and business needs.
  • Draft technical documentation on cloud services procedures and operations.
  • Stay updated on industry best practices emerging cloud trends and new technologies assessing their potential for adoption or integration.
  • Requirements:
  • Understanding of cloud service structures enrollments organizations departments accounts subscriptions resource groups and core features.
  • Hands-on knowledge of key IaaS and PaaS services compute networking storage databases etc.
  • Experience with Infrastructure as Code and automation tools such as Terraform PowerShell scripting Ansible etc.
  • Experience managing Landing Zones including hub & spoke networks.
  • Knowledge of cloud security including policies and guardrails.
  • Understanding of architecture deployment and administration methodologies including systems configurations clustering networking OS administration Windows/Linux monitoring and security.
  • Strong troubleshooting skills and familiarity with service management methodologies like ITIL.

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