
Sales & Customer Engagement Specialist
23 hours ago
As a Sales and Customer Service Representative, you will be responsible for handling customer inquiries via phone calls and text messages. This role requires strong communication skills and the ability to provide accurate information about our services.
We are looking for someone who can confidently handle sales and support calls for our growing business in San Diego. If you have experience in customer service, basic car knowledge, and CRM experience, this could be an excellent opportunity for you.
About the Role- Answer inbound customer inquiries via calls and text messages
- Provide accurate service details, quotes, and assist with appointment bookings
- Understand vehicle types to determine pricing based on car size
- Use CRM tools to log, track, and manage leads and customer interactions
- Follow up with customers post-service to collect feedback and ensure satisfaction
- Proven experience in customer service and/or phone-based sales
- Fluent in English with excellent verbal and written communication skills
- Basic understanding of car types (sedans, SUVs, trucks, etc.) and how they impact pricing
- Familiarity with CRM systems (e.g., HubSpot, Zoho, Salesforce, or similar)
- Highly dependable and responsive
Part-time | 12:00 a.m. - 5:00 a.m. (PKT) | Monday - Friday
This is a part-time position that requires flexibility and reliability. If you are able to work non-traditional hours and have a positive attitude, we encourage you to apply.
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