Operations Associate

3 days ago


Lahore, Punjab, Pakistan Tech Revolution Full time

Tech Revolution seeks an Operations Associate to support our logistics team. In this role, you will coordinate logistics operations, communicate with truck drivers and brokers, and ensure smooth delivery of goods.

Key Tasks:
  • Rate Negotiations: Collaborate with truck drivers to establish mutually beneficial rates.
  • Load Assignments: Utilize the CRM system to assign loads to truck drivers, optimizing scheduling and efficiency.
  • Deal Negotiations: Negotiate with brokers and truck drivers to secure the best possible deals and conditions.
  • Communication: Serve as the primary point of contact between truck drivers and brokers during nighttime hours.
  • Record Keeping: Maintain accurate records of communications, rate agreements, and load assignments within the CRM and tracking systems.
  • Issue Resolution: Address logistical challenges that arise during the night shift, ensuring timely delivery.
Essential Qualifications:
  • Effective Communication: Strong negotiation and conflict resolution skills are crucial.
  • CMS Knowledge: Familiarity with CRM systems and logistics management is necessary.
  • Task Prioritization: Ability to manage multiple tasks simultaneously in a fast-paced environment.
  • Transportation Expertise: Previous experience in transportation, logistics, or similar roles is advantageous.
  • Software Proficiency: Proficient in Microsoft Office Suite and other relevant office software.


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