Call Centre Advocate

1 week ago

Peshawar City Tehsil, Pakistan beBeeCustomer Full time 150,000 - 320,000
Job Title: Call Center Representative

About the Role:

We are seeking a highly skilled and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service to clients via various communication channels.

Your Key Responsibilities:

  • Respond to customer inquiries in a professional and timely manner
  • Identify customer needs and provide solutions or alternatives
  • Work effectively in a fast-paced environment with multiple priorities
  • Utilize CRM software to generate queries and warranty claims
  • Maintain accurate records of customer interactions

Required Skills and Qualifications:

  • Customer Service: Provide exceptional customer service in a professional and friendly manner
  • Communication: Excellent verbal and written communication skills
  • Technical Knowledge: Basic technical knowledge of services and rates
  • Time Management: Strong time management and decision-making skills
  • Adaptability: Adaptability and accountability in a dynamic work environment

What We Offer:

  • Opportunity to Work with a Reputable Organization
  • Competitive Salary and Benefits Package
  • Ongoing Training and Development Opportunities

How to Apply:

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application.

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