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Executive Coordinator

3 weeks ago

Islamabad, Islamabad, Pakistan Mava Technologies Pvt ltd Full time
Virtual Front Desk Officer

We are looking for a highly motivated and enthusiastic team member to join our US-based Behavioral Health clinic as a Virtual Front Desk Officer. This dynamic role will allow you to grow professionally in a fast-paced environment while working closely with our doctors' offices.

Your responsibilities will include:

  • Answering inbound calls and scheduling appointments for new patients
  • Adding/updating new and existing patient records
  • Coordinating with Doctors' offices in the USA regarding accurate patient information
  • Gathering patient information
  • Identifying patients' needs, and responding in a professional, efficient, and courteous manner
Job Requirements

To succeed in this role, you should possess:

  • A minimum bachelor's degree in any field with excellent communication and interpersonal skills
  • English communication (preferably North American accent)
  • Knowledge of the US healthcare industry is a plus
  • 2 to 3 years of hands-on experience in customer support is a plus
  • Ability to work independently and in a team environment
  • Strong attention to detail and accuracy
  • Eagerness to learn and grow in the field
  • Availability to work in US working hours (6pm to 3am PST)