
Large Client Growth Manager
1 week ago
Account Growth Specialist
\We are seeking an experienced Account Growth Specialist to join our team.
\Your primary responsibility will be to manage a select group of large US-based customers within a specialized book of business. Building on success in SMB or Commercial roles, this position requires advanced skills in selling software solutions and navigating complex organizational structures.
\A successful Account Growth Specialist is dedicated to continuous learning, possesses robust interpersonal skills, and can strategically guide customers toward solutions that address their operational, safety, and financial goals.
\Main Responsibilities:
\- \
- Build lasting executive relationships with larger US-based clients to drive growth and expansion within a focused book of business.\
- Conduct in-depth discovery to align our offerings with customers' operational and strategic challenges.\
- Present comprehensive product demos and proposals for customers with complex needs and decision-making processes.\
- Collaborate with customer success, support, product specialists, sales engineers, and data analysts to tailor solutions and improve customer satisfaction and retention.\
- Own the contract renewal process and implement advanced retention strategies, leveraging insights and data to minimize churn and maximize revenue growth.\
- Troubleshoot issues promptly, identifying the best course of action in line with both customer success and our business objectives.\
- Drive strategic account planning to achieve and exceed higher-value revenue targets.\
- Continuously refine your understanding of our platform, industry trends, and best practices to offer proactive, consultative insights.\
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