Technical Telecom Support Specialist

2 days ago

Lahore, Punjab, Pakistan beBeeTelecom Full time 400,000 - 600,000

Technical Support Specialist

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  • Job Summary:

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    We are seeking a skilled Technical Support Specialist to join our team. This role will be responsible for providing technical support and troubleshooting services to customers.

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  • Key Responsibilities:

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    Installation and Troubleshooting of Telephone Line, Internet, and IPTV Services

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  • Requirements:

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    Aged less than 35 years old, residing in Lahore, and possessing DAE qualification

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  • Benefits:

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    Free Medical & Life Insurance, Free Internet Services for Home and Personal Use, and Must have your own Bike

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  • Additional Information:

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    Full-time, Contract Position with Ability to commute/relocate before starting work (Required)

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">Job Specification">

Technical Troubleshooting:

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Proficiency in diagnosing and resolving issues related to telephone lines, internet, and IPTV.

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Skills in setting up and installing telephone lines, internet connections, and IPTV services.

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Understanding of telecommunication systems and technologies to effectively troubleshoot and install services.

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Electrical and Electronic Skills:

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Knowledge and ability to work with electrical and electronic components relevant to the telecommunication field.

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IT Skills:

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Familiarity with IT fundamentals, as the role involves troubleshooting and providing technical support for internet-related issues.

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Customer Service Orientation:

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Ability to interact with customers professionally, addressing their concerns and ensuring a positive service experience.

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Attention to Detail:

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Precise and careful in handling installations and troubleshooting to avoid errors and ensure high-quality services.

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Capability to adapt to new technologies and changes in the telecommunication industry swiftly.

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Communication Skills:

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Strong verbal and written communication skills to effectively interact with both customers and the internal team.

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Time Management:

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Efficiently managing time to handle installations, troubleshooting, and other responsibilities in a timely manner.

"]],

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