Onboarding Experience Manager

3 days ago


Islamabad, Islamabad, Pakistan WellnessLiving Full time
Job Brief

WellnessLiving is seeking a highly motivated and experienced App Development Coordinator to join our onboarding team. As a key member of our team, you will be responsible for guiding customers through the app journey and ensuring a seamless experience.

Responsibilities
  1. Guide customers through the onboarding process for the Achieve (White Label) Branded App.
  2. Serve as the primary point of contact for customers, internal teams regarding app development and deployment.
  3. Coordinate all aspects of the app development lifecycle, including planning, execution, monitoring, and reporting.
  4. Conduct thorough testing and quality assurance checks to identify and resolve any issues or bugs with the assistance from cross functional teams in the app before launch.
  5. Provide training and support to customers on app functionality, features, and best practices.
  6. Identify opportunities for enhancing the app's functionality, user experience, and performance.
What We Offer
  • Competitive salary package based on experience.
  • Comprehensive Group Health and Life Insurance.
  • Gratuity.
  • EOBI.
  • Paid time off.
  • Quarterly fun event.
  • Staff recognition programs.
  • Career progression.


  • Islamabad, Islamabad, Pakistan WellnessLiving Systems Inc. Full time

    Achieve App SpecialistKey Responsibilities:The Achieve App Specialist plays a pivotal role in guiding customers through the Achieve (White Label) Branded App Journey. Key responsibilities include:Key Tasks:Customer Onboarding: Successfully onboard customers for the Achieve (White Label) Branded App.Communication Liaison: Establish and maintain effective...


  • Islamabad, Islamabad, Pakistan WellnessLiving Full time

    Job DescriptionWe are seeking a highly skilled App Development Coordinator to join our team at WellnessLiving. As a key member of our onboarding department, you will be responsible for guiding customers through the app journey and ensuring a seamless experience.Key ResponsibilitiesGuide customers through the onboarding process for the Achieve (White Label)...


  • Islamabad, Islamabad, Pakistan WellnessLiving Systems Inc. Full time

    Achieve App SpecialistJob Description:This role is designed for individuals who can provide exceptional guidance to customers during their onboarding experience. As an Achieve App Specialist, you will play a critical part in ensuring a seamless transition into the Achieve (White Label) Branded App.Main Tasks:Customer Guidance: Ensure customers receive proper...


  • Islamabad, Islamabad, Pakistan WellnessLiving Full time

    Company OverviewWelcome to WellnessLiving, a leading provider of innovative solutions for the wellness industry. We are committed to delivering exceptional customer experiences and creating a seamless onboarding journey for our clients.Job DescriptionAs an App Development Coordinator at WellnessLiving, you will play a vital role in enhancing our customer...


  • Islamabad, Islamabad, Pakistan Nirvana Group of Companies Full time

    As a key member of our HR team, the Human Resources Executive will be responsible for leading our recruitment efforts and developing strategic plans to drive business growth.Key Responsibilities:Develop and implement recruitment strategies to attract top talentConduct interviews and make recommendations for hiring decisionsCollaborate with internal teams to...


  • Islamabad, Islamabad, Pakistan Ottum Solutions Full time

    We are Ottum Solutions, a trusted partner in delivering innovative IT solutions that drive business success. Our team of experts is passionate about helping organizations overcome challenges and achieve their goals.Our ApproachCollaborate with clients to understand their unique needs and develop tailored solutions that meet their objectives.Design and...


  • Islamabad, Islamabad, Pakistan Zones IT Solutions Full time

    Job Description:The Client Success Manager – 3 role is responsible for providing financial, administrative, and data entry services to ensure effective and efficient operations.This position focuses on both client growth and retention, as well as new business acquisition. The CSM-3 oversees the orchestration of operations resources and client account...


  • Islamabad, Islamabad, Pakistan Mushawarsolutions Full time

    About This RoleThis is a unique opportunity for a highly motivated individual to join our team as a Discovery Consultant. As a key member of our team, you will play a vital role in delivering exceptional work and contributing to our company's growth.Responsibilities include supporting clients in onboarding and enabling their AI-powered product discovery and...


  • Islamabad, Islamabad, Pakistan HR Manager Full time

    Job DescriptionAbout the Role:We are seeking a highly skilled Cyber Security Expert to join our team. As an entry-level position, this role requires minimal experience but offers opportunities for growth and development.Main Responsibilities:Cyber Incident Response: Responding to complex security incidents and developing strategies to mitigate risks.Cyber...


  • Islamabad, Islamabad, Pakistan Swift Onboarding Solutions Full time

    Job DescriptionThis role involves expanding our customer base and driving revenue growth by effectively communicating the value proposition of our products and services to potential clients.Key Responsibilities:Engage with prospects through outbound calls, introducing our offerings and articulating their benefits.Qualify leads and gather relevant information...


  • Islamabad, Islamabad, Pakistan Swift Onboarding Solutions Full time

    About the JobWe are seeking a skilled individual to join our team as a Telemarketing Specialist. The successful candidate will be responsible for expanding our customer base and driving revenue growth through effective communication of our products and services to potential clients.Key Tasks:Develop strong relationships with new and existing customers...


  • Islamabad, Islamabad, Pakistan Standard Chartered Life and Careers Full time

    Company Overview:At Standard Chartered Life and Careers, we take pride in fostering a culture of trust, integrity, and collaboration.Our commitment to delivering exceptional client experiences drives us to continuously innovate and improve our services.We strive to attract and retain top talent who embody our values and are dedicated to making a positive...


  • Islamabad, Islamabad, Pakistan Insight Hub Full time

    Job DescriptionThis position involves working as an HR Consultant, collaborating with clients to deliver recruitment solutions. Your responsibilities will include identifying and onboarding top talent, while also managing client relationships and developing strategic plans. If you are self-motivated and results-oriented, this could be an exciting opportunity...


  • Islamabad, Islamabad, Pakistan St Trinity Property Group Full time

    This technical role at St Trinity Property Group involves supporting our IT landscape from a systems and integrations perspective, focusing on application troubleshooting, API integrations, automation workflows, and user support.Key Responsibilities:System Maintenance & Troubleshooting:Resolve support tickets related to software applications, system...


  • Islamabad, Islamabad, Pakistan Vertaz Technologies Full time

    Customer Experience Manager Job DescriptionVertaz Technologies is seeking a Customer Experience Manager to lead our customer support team. This role involves managing a team of customer service representatives and implementing strategies to enhance customer satisfaction.Key Responsibilities:Recruit, train, and manage a team of customer service...


  • Islamabad, Islamabad, Pakistan Arrow Financial Business Full time

    Job Summary:We are looking for an experienced Business Development Executive to join our team at Arrow Financial Business. The successful candidate will have a proven track record of success in business development and sales.Key Responsibilities:Core Duties:Prospect Identification: Identify and qualify new business leads.Client Onboarding: Develop and...


  • Islamabad, Islamabad, Pakistan Emlaaak Property Manager Full time

    Job OpportunityWe are looking for a skilled professional to fill this vital role, contributing to our organization's continued growth and success.Candidates with a passion for marketing and sales are encouraged to apply, creating a diverse and inclusive applicant pool.Main AccountabilitiesThe successful candidate will need to have a deep understanding of...


  • Islamabad, Islamabad, Pakistan Zones IT Solutions Full time

    About UsZones IT Solutions is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. We operate in more than 120 countries, leveraging a robust portfolio and utilizing the highest certification levels from key partners.As a Customer Success Manager, you will play a critical role in delivering exceptional customer experiences...


  • Islamabad, Islamabad, Pakistan Emlaaak Property Manager Full time

    Key Job DescriptionThis critical role plays a key part in our organization's growth strategy, requiring a highly skilled professional to drive business development and expansion.Candidates with excellent communication skills and a strong educational background are encouraged to apply, ensuring a diverse and inclusive workforce.Main Duties and...


  • Islamabad, Islamabad, Pakistan Standard Chartered Life and Careers Full time

    **Job Title: Service Partner - Client Channel ManagementKey Responsibilities:Perform all relevant onboarding processes.Create CDD for New Clients & Review of CDD for Existing Clients and perform regulatory onboarding (e.g. FATCA, CRS) activities.Drive GIC and network onboarding processes.Conduct checks on CDD as applicable.Respond and clear queries from...