Jira Service Management Solutions Architect

2 weeks ago


Lahore, Punjab, Pakistan beBeeSolution Full time 6,000,000 - 9,000,000
ITSM Solution Design Specialist

We seek a seasoned IT Service Management professional to architect and optimize Jira Service Management solutions. The ideal candidate will possess in-depth knowledge of Atlassian tools, ITIL best practices, and enterprise architecture principles.

Key Responsibilities
  • Design scalable ITSM workflows in Jira Service Management aligned with business objectives and ITIL standards.
  • Translate client requirements into custom JSM solutions.
  • Configure service request catalogs, SLAs, automation rules, queues, and custom fields.
  • Integrate Jira with other enterprise systems.
  • Perform health checks and conduct maturity assessments.
  • Serve as subject matter expert during Jira-related discussions.
  • Ensure compliance with governance, security, and auditability requirements.
  • Create technical documentation.
  • Train admin teams and end-users on JSM features.
Requirements
  • Bachelor's degree in computer science or related field.
  • 5+ years of experience in Jira administration/architecture.
  • Strong knowledge of ITSM processes.
  • Experience implementing and customizing workflows, automation, and SLA configurations.
  • Familiarity with Atlassian Marketplace add-ons.
Benefits

This role offers the opportunity to work with cutting-edge technology and contribute to the design of innovative ITSM solutions.

Others

The selected candidate will have the chance to collaborate with experienced professionals and participate in ongoing training and development programs.



  • Lahore, Punjab, Pakistan Inbox Business Technologies Full time

    OverviewWe are seeking an experienced Jira Solution Architect with a strong background in IT Service Management (ITSM) to design, configure, and optimize Jira Service Management (JSM) solutions for enterprise clients. The ideal candidate will possess deep knowledge of Atlassian tools, ITIL practices, and enterprise architecture principles, and will act as...

  • Solutions Architect

    3 weeks ago


    Lahore, Punjab, Pakistan Creative Chaos Full time

    Job SummaryAs a Solutions Architect, you will be responsible to take the business requirements and turn that into a software design that can become a blueprint for the implementation team to follow. You will also be responsible to make sure that the implementation team follows the design and delivers the project as per the agreed designs.Duties And...

  • Solutions Architect

    3 weeks ago


    Lahore, Punjab, Pakistan Tenx Full time

    OverviewSolutions Architect role at TenX. Hands-on leader responsible for designing scalable, production-grade systems while guiding senior engineers through complex challenges. Deep expertise in , AWS, and modern frontend frameworks to shape technical architecture, ensure system reliability, and align engineering solutions with business...


  • Lahore, Punjab, Pakistan VaporVM Full time $70,000 - $120,000 per year

    Date Posted:11 September, 2025Industry:IT Services and IT ConsultingLocation:VaporVMJob Description:ArchitectLocation: Lahore, PakistanEmployment Type: Full-timeJob SummaryLookingfor a seasoned presales Solution Architect with over a decade of experience inIT infrastructure, cloud, and virtualization to join our dynamic team. As aSolution Architect, you will...


  • Lahore, Punjab, Pakistan 2bvision Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from 2B VisionTechnologiesHiring AlertWe are looking for a Solutions Architect .NET CoreLocation: Lahore, PakistanJob Type : On-siteJob Summary:We are seeking a highly skilled Solution Architect with expertise in .NET Core to design, develop, and implement robust,...


  • Lahore, Punjab, Pakistan ITC Worldwide Full time

    OverviewJira ITSM Help Desk II role at ITC Worldwide. ITC Worldwide's Technical Service and Support Team is seeking an IT Help Desk Lead to oversee the information technology help desk and incoming tickets. Under general direction from the Manager of Infrastructure and Operations, the IT Help Desk Lead will handle incident management, strategize efficient...

  • Client Solutions Lead

    2 weeks ago


    Lahore, Punjab, Pakistan Genesis Global Solutions Full time 104,000 - 130,878 per year

    About the roleYou will be the client-facing lead who turns business problems into cloud/data solutions and sees them delivered. You'll handle pre-sales, scoping, solution design, light project management, and account growth, partnering with our web dev and specialist engineers.What you'll do (outcomes)Business development & pre-sales (30%): qualify leads,...


  • Lahore, Punjab, Pakistan beBeeCertification Full time $60,000 - $90,000

    Job Opportunity:The role of an Atlassian Authorized Instructor (AAI) encompasses delivering high-quality training on Jira Service Management (ITSM) to technical teams and enterprise clients.Deliver official Atlassian training courses focused on Jira Service Management (ITSM) to technical teams and enterprise clients.Facilitate hands-on labs, real-world...


  • Lahore, Punjab, Pakistan beBeeSolution Full time 1,000,000 - 1,500,000

    Job DescriptionWe are seeking a highly skilled Cloud Solution Architect to join our team. The ideal candidate will have extensive experience in designing, implementing, and managing cloud-based solutions using Microsoft Azure.The successful candidate will be passionate about developing scalable and secure cloud applications and have a strong understanding of...


  • Lahore, Punjab, Pakistan Liztek Full time 2,000,000 - 2,500,000 per year

    Job Title: Senior Gen AI and LLM Lead Solution Architect (Onsite. Lahore)Job type / Location:It is Onsite role based out in Lahore.Role Summary:We are seeking an experienced Senior Gen AI and LLM Lead Solution Architect to lead the design, development, and implementation of large-scale Generative AI (Gen AI) and Large Language Model (LLM) solutions. The...