
Customer Experience Professional
1 day ago
To achieve success in this role, you will be responsible for measuring and analyzing customer experience across various touchpoints, including stores, the company's website, social media, and e-commerce platforms. Your goal is to identify opportunities to enhance the overall customer experience, which will lead to increased customer satisfaction and loyalty.
Responsibilities:- Measure CX at all customer touch points.
- Analyze data gathered from feedback, complaints, and other sources.
- Present findings to respective departments and management on a regular basis.
- Inspire and influence department heads and managers to take initiative to enhance CX.
- Lead the CX team to ensure exceptional customer experience.
- Bachelor's degree in Business or a related field.
- Minimum 5-6 years of experience in customer experience, with 2-3 years in a managerial role (Call Center experience preferred).
- Strong analytical skills to understand numbers and trends.
- Leadership, interpersonal, and communication skills.
- A result-focused individual with good teamwork skills.
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Customer Experience Leader
19 hours ago
Saddar Town, Pakistan beBee Careers Full timeCustomer Experience Leadership RoleThis leadership position is responsible for overseeing and driving the customer experience strategy to exceed customer expectations.About the JobThe Customer Experience Manager will lead a team of professionals in handling customer inquiries, analyzing customer interactions, and identifying opportunities to enhance the...
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Customer Experience Specialist
1 day ago
Saddar Town, Pakistan beBee Careers Full timeThis is a dynamic role that requires strong analytical and problem-solving skills, enabling the candidate to drive business results and improve customer experience.BenefitsThe successful candidate will receive competitive compensation and benefits, reflecting their value to the organization.Responsibilities:To deliver exceptional customer service, responding...
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Customer Experience Representative
1 day ago
Saddar Town, Pakistan beBee Careers Full timeSenior Customer Support SpecialistWe are seeking a talented individual to provide exceptional customer service and support to our clients.Key Responsibilities:Deliver outstanding customer experiences that meet performance objectives and align with our core values.Assist customers with their purchases through our e-commerce website, providing accurate and...
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Customer Experience Advocate
1 day ago
Saddar Town, Pakistan beBee Careers Full timeCustomer Experience AdvocateWe seek a dedicated Senior Customer Support Specialist to champion customer satisfaction and deliver exceptional experiences through call interactions.Key Responsibilities:Provide world-class customer service by meeting performance objectives and adhering to core values.Assist customers with their items purchased through the...
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Customer Experience Specialist
1 day ago
Saddar Town, Pakistan beBee Careers Full timeOur company is seeking a Senior Customer Support Specialist to assist our U.S.-based clients' customers with their queries/concerns and provide accurate resolutions as per defined processes via call.We are looking for talented individuals with excellent communication skills who can deliver a class-apart customer experience. This role involves assisting...
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Customer Experience Director
1 day ago
Saddar Town, Pakistan beBee Careers Full timeThe Head of Customer Service is a pivotal role within the restaurant, overseeing the customer service department and driving strategies to improve customer satisfaction.
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Customer Experience Manager
1 day ago
Saddar Town, Pakistan beBee Careers Full timeClient Relationship ManagerWe are looking for a highly skilled client relationship manager to join our team. As a Corporate Customer Services Manager, you will be responsible for overseeing customer support services and ensuring that customers receive exceptional service.Main Duties:Build and maintain strong relationships with existing clientsIdentify new...
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Customer Experience Manager
1 day ago
Saddar Town, Pakistan beBee Careers Full timeThe ideal candidate for this customer support role will possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have leadership skills and experience. Key responsibilities include scheduling routes, coordinating with clients, and maintaining accurate Daily Reports of Sales and Performance.Key...
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Asst Manager. Fianance and Accounts
2 weeks ago
Saddar Town, Pakistan Professional Employers Full timeAsst Manager. Finance and Accounts Professional Employers, Pakistan This position is for an advertising company. Candidate must have experience of 3 years in Accounts & Finance.Job SpecificationAssist in the preparation and finalization of annual accounts.Maintain the fixed assets depreciation schedule as per capitalization policies.Prepare Bank...
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Customer Experience Director
2 weeks ago
Saddar Town, Pakistan beBee Careers Full timeJob Summary:The Client Support Manager position involves assisting customers with inquiries related to student visa and migration services. As a key member of our team, you will analyze and resolve service issues promptly, inform management about complex client issues, and maintain a client-focused working environment. Your primary goal is to provide...