
Customer Experience Director
2 weeks ago
We are seeking a skilled and experienced Deputy Manager to join our organisation. Reporting directly to the Head of Marketing and Customer Services, you will be responsible for delivering exceptional customer experiences.
- Create innovative marketing strategies that drive project success and business growth.
- Develop and maintain a strong brand image across all projects and initiatives.
- Design and manage campaigns for new and existing projects, including ATL & BTL activities.
Key Responsibilities:
- Effective communication and negotiation skills with customers and stakeholders.
- Able to work collaboratively in a fast-paced environment.
- Presentation and interpersonal skills are essential.
- Proactive approach to problem-solving and continuous improvement.
- Ability to think creatively and develop innovative solutions.
Requirements:
- Excellent written and verbal communication skills.
- Negotiation and interpersonal skills.
- Presentable and pleasant personality.
- Energetic and proactive approach to work.
- Ability to think outside the box and develop creative solutions.
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