Sales and Customer Service Representative

3 days ago

Lahore, Punjab, Pakistan beBee Careers Full time 45,000 - 60,000

**Customer Service Representative Job Opportunity**

We are seeking motivated individuals to handle client calls, resolve issues, and ensure customer satisfaction.

Key Responsibilities:

  1. Promptly and professionally answer client calls.
  2. Understand client needs, provide information, investigate issues, and offer solutions.
  3. Maintain high standards of professionalism and customer service.
  4. Escalate unresolved issues to appropriate supervisors or departments.
  5. Foster strong relationships with clients to achieve goals related to client satisfaction and first-call resolution.

Requirements:

  1. A minimum of a high school diploma or equivalent.
  2. Previous experience in a call center or customer service role is preferred.
  3. Strong verbal and written communication skills.
  4. Attention to detail and analytical abilities.
  5. Ability to work effectively under pressure.
  6. Proficiency in computer operations and multitasking.

**Competitive Salaries and Benefits**

  • Competitive salaries based on performance.
  • Opportunities for career growth and advancement.
  • A positive and supportive work environment.

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