
Sales and Customer Service Representative
1 day ago
**Customer Service Representative Job Opportunity**
We are seeking motivated individuals to handle client calls, resolve issues, and ensure customer satisfaction.
Key Responsibilities:
- Promptly and professionally answer client calls.
- Understand client needs, provide information, investigate issues, and offer solutions.
- Maintain high standards of professionalism and customer service.
- Escalate unresolved issues to appropriate supervisors or departments.
- Foster strong relationships with clients to achieve goals related to client satisfaction and first-call resolution.
Requirements:
- A minimum of a high school diploma or equivalent.
- Previous experience in a call center or customer service role is preferred.
- Strong verbal and written communication skills.
- Attention to detail and analytical abilities.
- Ability to work effectively under pressure.
- Proficiency in computer operations and multitasking.
**Competitive Salaries and Benefits**
- Competitive salaries based on performance.
- Opportunities for career growth and advancement.
- A positive and supportive work environment.
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