Help Desk Specialist

24 hours ago

Lahore, Punjab, Pakistan beBeeCustomerService Full time 3,000,000 - 6,000,000

Key to success in this role is being able to work independently, handling multiple tasks with ease and providing exceptional customer service.

Responsibilities:
  • Prior experience as a Chat Support Representative is essential for this position.
  • Excellent communication skills are crucial for effective interaction with internal and external clients.
  • The ability to handle incoming chats, emails and calls from diverse clients across geographically dispersed locations is necessary.
  • Maintaining a high level of customer satisfaction through prompt responses and empathetic support is critical.
  • Ensuring adherence to quality guidelines to achieve exceptional customer service levels is vital.
Requirements:
  • A minimum of 2-3 years of relevant work experience is required for this position.
  • Ability to work in a 24/7 operations environment is necessary.
Job Specifications:
  • Skillset includes Call Center Support, Customer Service Representatives and Excellent communication skills with both internal & external clients.

Information Technology - Lahore

This position requires the ability to maintain a high level of customer satisfaction through prompt responses and empathetic support.

We are seeking a highly skilled individual who can effectively communicate with internal and external clients.

This role offers opportunities for career growth and professional development.

We value our employees' contributions and provide a positive working environment.

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