Inbound Call Center Agent

3 days ago


Faisalabad City Tehsil, Pakistan Broadway Business Communication Full time
Key Responsibilities:
  1. Handle Inbound Sales Calls: Answer inbound calls from potential customers, ensuring excellent customer service and identifying sales opportunities.
  2. Maintain In-Depth Product Knowledge: Stay up-to-date with our products or services, providing accurate and relevant information to customers.
  3. Cross-Sell and Upsell: Identify opportunities for cross-selling and upselling additional products or services based on customer needs.
  4. Follow-Up Calls: Make follow-up calls to customers as needed, ensuring they are satisfied with their purchase and resolving any post-sale concerns.

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