
Customer Support Engineer
1 day ago
We are seeking a highly motivated Customer Support Engineer to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers through various communication channels.
Job Responsibilities:- Provide timely and effective technical support to customers via tickets, chat, email, and phone
- Assist customers in troubleshooting and resolving complex technical issues related to cloud infrastructure
- Collaborate with cross-functional teams to ensure seamless customer experience
- Analyze and escalate complex technical issues to senior engineers when necessary
- Develop and implement process improvements to enhance efficiency and productivity
- Bachelor's degree in Computer Science or related field; 4-5 years of relevant work experience
- Proficient in Linux operating environments (Debian, Ubuntu, CentOS) and web technologies (Apache, Nginx, Varnish)
- Strong knowledge of system performance troubleshooting and analysis of logs
- Experience with MySQL and monitoring tools like Opsgenie and Sensu
- Excellent analytical and decision-making skills
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Cloud Support Engineer
4 weeks ago
Hyderabad City Taluka, Pakistan Oracle - Egypt Full timeJob DescriptionAs part of the Network Team within Oracle's Cloud infrastructure organization, you and your team will be responsible for supporting reliable and secure connectivity solutions for customers. You will be supporting our OCI customers on networking that enable customers in developing, selling, and delivering Oracle products worldwide.Overview: The...
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Customer Support Agent
4 days ago
Hyderabad City Taluka, Pakistan JobFinder Spain Full timeTWC, a sourcing company, is assisting in finding the right talent for this role.About the RoleAre you a problem solver with an analytical mindset? Do you thrive in a fast-paced environment where multitasking and teamwork are essential? If so, we want you on our Customer Support Team at DataCamAs a Customer Support Agent (Triage), you will be responsible for...
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Customer Support Agent
3 days ago
Hyderabad City Taluka, Pakistan beBee Careers Full timeTransforming Customer ExperiencesAbout the Role:We're seeking a skilled Customer Support Agent to deliver exceptional support experiences for our highest value customers. As a primary subject matter expert, you will provide world-class service and support across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving...
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Cloud Support Engineer
4 weeks ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe are seeking a Cloud Support Engineer to join our dynamic Cloud Support Core Team. In this role, reporting to the Manager of Cloud Support, you will play a pivotal part in empowering our global customer base by providing the technical expertise needed to maximize their experience on our platform. You'll be advocating for customer needs while supporting...
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Customer Support Specialist
6 minutes ago
Hyderabad City Taluka, Pakistan beBee Careers Full timeJob Description">We are seeking a highly motivated and experienced professional to provide support to our customers across multiple channels, including social media and email.The ideal candidate will be responsible for investigating, troubleshooting, and resolving customer issues in a timely and efficient manner.This role requires strong communication...
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Senior Cloud Support Engineer
4 weeks ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe are seeking a Senior Cloud Support Engineer to join our dynamic Cloud Support Core Team. In this role, reporting to the Manager of Cloud Support, you will play a pivotal part in empowering our global customer base by providing the technical expertise needed to maximize their experience on our platform. You'll be advocating for customer needs while...
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Cloud Support Engineer Leader
2 weeks ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe are seeking a Senior Cloud Support Engineer to join our dynamic team, reporting to the Manager of Cloud Support. This pivotal role empowers our global customer base by providing technical expertise to maximize their experience on our platform.Key Responsibilities:Prior experience with cloud infrastructure is highly valued. The ability to quickly learn and...
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Cloud Support Engineer
4 weeks ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe are hiring for people who wish to grow in a dynamic Technical Support environment. Our ideal candidate is a customer-focused individual that leverages his/her technical expertise for giving the best support that benefits our users. Above all, we need individuals who are enthusiastic about working in a fast-paced, highly dynamic, and rewarding...
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Customer Success Engineer
4 weeks ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe are looking for creative problem-solvers who are eager to help our business customers scale. Reporting to the Manager of Customer Success, a Customer Success Engineer will engage with our largest customers every day, solving their problems and ensuring that they are able to grow on top of DigitalOcean. As the voice of the customer, you have the...
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Customer Support Operations Manager
1 week ago
Hyderabad City Taluka, Pakistan Coinbase Full timeJob OverviewCoinbase is a global leader in the digital currency space, and we're seeking an experienced professional to join our team as an Associate Manager, Customer Support. In this role, you will be responsible for managing a team of customer support agents, driving operational excellence, and ensuring exceptional customer experiences.