
Remote Customer Care Agent
5 days ago
We are seeking an experienced Technical Support Expert to join our team at The Digi Tech Resource Group, LLC. as a Chat Support Specialist.
In this role, you will provide technical support to customers through live chat, answering questions, and resolving issues in a timely and professional manner.
You will be working closely with the team to identify areas for improvement and implement new processes to enhance customer satisfaction.
- Responsibilities:
- Provide technical support via live chat.
- Answer customer inquiries and resolve issues promptly.
- Maintain accurate records of customer interactions.
Requirements:
- Bachelor's degree in customer service or related field.
- Excellent written and verbal communication skills.
- Proficient in using computer systems.
- Strong problem-solving skills.
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