Remote Customer Care Agent

5 days ago


Lahore, Punjab, Pakistan The Digi Tech Resource Group, LLC. Full time

We are seeking an experienced Technical Support Expert to join our team at The Digi Tech Resource Group, LLC. as a Chat Support Specialist.

In this role, you will provide technical support to customers through live chat, answering questions, and resolving issues in a timely and professional manner.

You will be working closely with the team to identify areas for improvement and implement new processes to enhance customer satisfaction.

  • Responsibilities:
  • Provide technical support via live chat.
  • Answer customer inquiries and resolve issues promptly.
  • Maintain accurate records of customer interactions.

Requirements:

  • Bachelor's degree in customer service or related field.
  • Excellent written and verbal communication skills.
  • Proficient in using computer systems.
  • Strong problem-solving skills.

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