Customer Service Representative Job Description

18 hours ago


Faisalabad City Tehsil, Pakistan beBee Careers Full time
Customer Service Representative Job Description

This role involves interacting with customers to understand their needs and provide solutions. The ideal candidate should possess excellent communication and problem-solving skills.

Main Duties:
  • To communicate with customers via phone, email, or in-person
  • To resolve customer complaints and answer questions
  • To promote products and services to customers
  • To identify opportunities to sell additional products or services to customers
  • To maintain accurate records of customer interactions
Essential Skills and Qualifications:
  • Excellent communication and interpersonal skills
  • Able to work under pressure and manage multiple tasks simultaneously
  • Familiarity with CRM software and other tools used to manage customer relationships
  • Ability to build rapport with customers and provide personalized service

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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