Virtual Billing Support Specialist

9 hours ago


Islamabad, Islamabad, Pakistan beBeeSupport Full time 6,000,000 - 8,000,000
Job Title: Virtual Billing Support SpecialistAbout the Role:

This position is responsible for providing exceptional support to patients and healthcare providers regarding insurance coverage, benefits verification, and authorizations. The ideal candidate will possess excellent communication skills, be able to work effectively in a team environment, and demonstrate a strong commitment to delivering high-quality results.

Key Responsibilities:
  • Verify patients' benefits prior to appointments to ensure seamless coordination of care.
  • Answer incoming calls from carrier groups regarding insurance coverage and respond to inquiries in a professional and courteous manner.
  • Research eligibility information online with various insurance carriers to ensure accurate and up-to-date information.
  • Serve as a liaison between patients, healthcare providers, and insurance carriers to facilitate effective communication and resolution of issues.
  • Obtain referrals and authorizations for procedures and services as required, ensuring timely completion of tasks.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment with multiple priorities.
  • Strong analytical and problem-solving skills.
  • Proficiency in medical terminology and ability to use it appropriately.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
Benefits:
  • Competitive compensation package.
  • Annual leaves and leave encashment.
  • Health insurance according to company policy.


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