Virtual Billing Support Executive

2 weeks ago

Islamabad, Islamabad, Pakistan PRG Pakistan Full time
  • Responsible for effective and efficient verification of all patients' benefits before their appointment.
  • Responsible for answering incoming calls from other carrier groups in relation to insurance coverage.
  • Research eligibility information online with various insurance carriers.
  • Responsible for acting as a liaison between patients, healthcare providers, and insurance carriers to ensure all proper measures are taken and information is collected.
  • Responsible for obtaining all referrals and authorizations for procedures and services, as required.
  • Other duties as assigned by the Billing Manager.
Professional Values:
  • Treat all patients and staff with compassion and empathy.
  • Recognize and respect cultural diversity.
  • Adapt communication to an individual's ability to understand.
  • Use medical terminology appropriately.
  • Respond to communications received within a reasonable time frame.
  • Project a professional manner and image.
  • Adhere to ethical principles.
  • Demonstrate initiative and responsibility.
  • Work as a team member.
  • Prioritize and perform multiple tasks.
  • Adapt to change, including new hours of operation and methodology.
  • Attend all staff meetings and mandatory in-service education.
  • Maintain proper observation and adherence to company policies and procedures, including the Employee Handbook.
Employee Benefits:
  • Competitive salary package
  • Annual leaves and leave encashment
  • Health insurance (as per company policy)
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