IT Service Delivery Manager

13 hours ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Job Description

We are seeking a skilled IT Service Delivery Manager to oversee the management of customer relationships and ensure seamless delivery of services.

The ideal candidate will possess excellent communication skills, be able to resolve complex issues, and have experience working in a fast-paced environment.

In this role, you will act as the primary point of contact for customer escalations, manage operational account health, and conduct business reviews with account managers and clients.

You will also partner with internal teams to deploy solutions, manage inventory, and optimize delivery standards.

The successful candidate will have 3 years of customer service and/or account management experience, and be able to present to top-tier clients.



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