
Service Delivery Manager
13 hours ago
Job Description:
We are seeking a seasoned professional to manage the customer interface with respect to Service Delivery and Service Sales. This involves monitoring that all services are delivered according to contractual commitments, providing feedback on delivery performance back into the organization, and setting business objectives & devising strategies to achieve them.
Key Responsibilities:
- Managing Warranty and Service Contracts
- Developing long-term strategic relationships with customers
- Working closely with cross-functional teams for smooth execution of business
- Responsible for Escalation Management in emergencies or other urgent situations
Requirements:
- At least 4 years of experience from Customer Services/Service Sales within the Telecom or similar industry
- Customer Relation Management skills
- Contract management skills
- Good communication and people management skills, strong commercial orientation & entrepreneurial skills
- Strong service solution selling skills with a drive to win new business
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IT Service Delivery Manager
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Islamabad, Islamabad, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a skilled IT Service Delivery Manager to oversee the management of customer relationships and ensure seamless delivery of services.The ideal candidate will possess excellent communication skills, be able to resolve complex issues, and have experience working in a fast-paced environment.In this role, you will act as the primary...
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Service Delivery Executive
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Islamabad, Islamabad, Pakistan Service Square Full timeAbout This OpportunityWe are looking for a highly motivated and experienced Project Manager to join our team.Key ResponsibilitiesThe successful candidate will be responsible for:Leading project teams to deliver results-driven outcomesDeveloping and implementing effective project plansMaintaining strong relationships with clients and stakeholdersIdentifying...
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Islamabad, Islamabad, Pakistan Internetwork Expert Full timeJob OverviewWe are seeking a highly experienced and skilled IT Service Management Consultant to join our team at Internetwork Expert.ResponsibilitiesPolicies and Procedures: Create and maintain IT service management policies and procedures, encompassing incident management, problem management, change management, and service level management.Department...
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Service Delivery Expert
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Islamabad, Islamabad, Pakistan Dmk Consultancy Full timeA leading global provider of specialized transportation and logistics services is seeking a skilled Service Delivery Expert.The company has become the world's largest package delivery company, managing a flow of goods, funds, and information in more than 200 countries and territories worldwide.About Us:We are a US-based multinational corporation with a...
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IT Service Delivery Expert
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Islamabad, Islamabad, Pakistan APN Promise Full timeJob OverviewWe are seeking a highly motivated IT Service Delivery Expert to join our team at APN Promise. In this role, you will be responsible for delivering exceptional service to our customers by providing technical support for Microsoft 365 and Azure.Key Responsibilities:Manage and resolve technical support requests from partners and customers.Develop...
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IT Service Delivery Manager
4 days ago
Islamabad, Islamabad, Pakistan ibex Full timeThe IT Service Delivery Manager at ibex is responsible for delivering exceptional customer experiences and resolving technical issues. This role requires strong leadership skills, excellent communication skills, and experience working with international customers.Key Responsibilities:Lead a team of technical support specialistsDevelop and implement...
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Service Delivery Coordinator
7 days ago
Islamabad, Islamabad, Pakistan Gaichu Management Services Pvt Ltd. Full timeService Delivery Coordinator Gaichu Management Services Pvt Ltd., Pakistan Responsible for coordinating the steady state service delivery to client accounts promoting the continuous improvement of productivity, service quality and customer satisfaction.Allocate appropriately resources for the assignments in line with customer service level agreements.Work...
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Service Delivery Expert
4 days ago
Islamabad, Islamabad, Pakistan ibex Full timeWe're looking for a highly motivated and results-driven individual to fill the role of Service Delivery Manager at ibex. In this position, you'll oversee the delivery of exceptional service experiences, working closely with internal teams to ensure seamless communication and efficient issue resolution.Your key responsibilities will include:Leading a team of...
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Service Delivery Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan Vantage Digital Full timeVantage Digital is a leading provider of digital solutions, and we are committed to delivering exceptional results for our clients. As a Service Delivery Specialist, you will play a critical role in ensuring that our services meet the highest standards of quality and reliability.Key ResponsibilitiesTo manage incoming customer requests and prioritize tasks to...
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Service Delivery Manager
1 week ago
Islamabad, Islamabad, Pakistan Syntax Scientific Full timeJob SummaryWe are seeking a skilled Instrumentation and Calibration Expert to join our team at Syntax Scientific. As a key member of our operations team, you will play a critical role in ensuring the delivery of high-quality technical services to our clients.Key Responsibilities:Performing validation and calibration services in accordance with provided...
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Service Delivery Manager
2 weeks ago
Islamabad, Islamabad, Pakistan UCE Telecom Full timeResponsible to support the Service Delivery Management as per agreed KPIs and Projects Targets.Support Country Manager in acting as a Solitary Point of Contact for all key Stakeholders of the Projects.Responsible to support the projects performance and comprehensive management of all resource deployed and engaged in Projects.Responsible to support the...
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Head of Service Delivery
2 weeks ago
Islamabad, Islamabad, Pakistan Islamic Relief Pakistan Full timeOperational LeadThis is a leadership position that requires expertise in management sciences. The successful candidate will oversee various teams, ensuring efficient delivery of services across the board.Priorities include maintaining high standards of customer service, engaging stakeholders, and promoting collaboration among team members.Key Skills and...
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Service Delivery Executive
2 days ago
Islamabad, Islamabad, Pakistan UCE Telecom Full timeWe are looking for an experienced Service Delivery Executive to join our team and support the delivery of our projects. As a key member of our team, you will be responsible for providing comprehensive management of all resources deployed in projects and ensuring they meet agreed KPIs and project targets.You will work closely with the country manager to...
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Operations Manager
1 week ago
Islamabad, Islamabad, Pakistan Service Square Full timeAbout Service SquareWe are a professional facility management company with extensive experience in delivering high-quality services to our clients.Job DescriptionAs a Project Manager, you will be responsible for overseeing the successful delivery of projects from inception to completion.You will work closely with our team to ensure that all projects are...
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Service Delivery Officer
2 weeks ago
Islamabad, Islamabad, Pakistan The Communi Tech Full timeJob DescriptionService Delivery OfficerYou will be responsible for delivering exceptional customer service and support to our clients. This includes:Responding to client emails and phone callsScheduling shifts of our client's staffAccurate data keeping and reporting to managementComplying with all given guidelinesSkills and QualificationsExcellent phone...
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Service Delivery Lead
4 days ago
Islamabad, Islamabad, Pakistan DegiTech Centre - SMC Private Limited Full timeJob Description:DegiTech Centre - SMC Private Limited is seeking an experienced Team Leader to join its team. The successful candidate will be responsible for leading daily operations and driving client satisfaction.The ideal candidate will have a strong understanding of digital marketing and customer service principles.Responsibilities:Manage day-to-day...
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Service Delivery Representative
3 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeService Delivery Representative Job Description: We are looking for a highly skilled Service Delivery Representative to join our team. As a key member of the team, you will provide exceptional customer service to clients, ensuring their needs are met and they receive a positive experience.Responsibilities:Meet with clients to determine their needs and...
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Service Delivery Specialist
3 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeWe are seeking a Service Delivery Specialist to ensure smooth operations, meet customer needs, and maintain high-quality standards. The ideal candidate will have excellent organizational skills, be able to prioritize tasks effectively, and work collaboratively with the team.Key Responsibilities:Coordinate TasksPrioritize TasksMeet DeadlinesMaintain Quality...
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Service Delivery Manager
14 hours ago
Islamabad, Islamabad, Pakistan 247 eServices Pvt Ltd Full timeIn this role, you will work closely with the admin manager to provide exceptional customer service and support. You will handle customer queries, provide administrative assistance, and manage incoming and outgoing calls.This is a fantastic opportunity to develop your skills and work with a dynamic team at 247 eServices Pvt Ltd.Responsibilities:Handling...