IT Service Manager

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
About the Role

The ideal candidate should possess a Bachelor's or Master's degree in Computer Sciences, preferably with 4-5 years of experience in Customer Services, particularly in technical environments. IT Service Management expertise is a significant advantage.

Key Responsibilities
  • Manage and resolve technical issues and incidents effectively.
  • Provide end-user support on IT Networks, systems, and security.
  • Coordinate with internal teams to ensure smooth project execution.
  • Implement and maintain effective IT Asset management procedures.
Essential Skills
  1. Proficiency in ITIL framework.
  2. Strong understanding of system administration and IT service management principles.
  3. Excellent communication, interpersonal, problem-solving, and analytical skills.
  4. Ability to meet deadlines and work under pressure.
  5. Fluency in English.
  6. Teamwork and adaptability are essential.
Work Environment

The role will be based in Islamabad, Pakistan, working in the Information Technology and Services sector.



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