CRM Professional

1 day ago

Saddar Town, Pakistan beBeeDynamics Full time 900,000 - 1,200,000

About the Role

We are seeking a highly skilled Customer Relationship Management (CRM) Expert to join our team. As an innovative Managed Service Provider, we offer global managed IT services, including cybersecurity, cloud solutions, and IT consultancy tailored to businesses of all sizes.

The ideal candidate will have expertise in Microsoft Dynamics 365 CRM and be responsible for managing, optimizing, and enhancing our customer relationship management system.

The key responsibilities include:

  • Configuring Microsoft Dynamics 365 CRM, including workflows, customizations, dashboards, and reporting.
  • Analyzing business processes and recommending improvements using CRM automation, integration, and customization.
  • Providing technical support, troubleshooting, and training for CRM users.
  • Ensuring data integrity, accuracy, and security by implementing best practices in CRM data governance.
  • Collaborating with developers to enhance CRM functionality using PowerApps, Power Automate, and custom scripts.
  • Integrating Microsoft Dynamics 365 with other business applications such as ERP, marketing automation tools, and third-party APIs.
  • Generating insightful reports and dashboards to support business decision-making.
  • Ensuring CRM configurations comply with data privacy and security regulations.

Requirements:

  • Bachelor's degree in computer science, Information Technology, Business Administration, or a related field.
  • Hands-on experience with Microsoft Dynamics 365 CRM.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management abilities.
  • Ability to work independently and collaborate with cross-functional teams.

This is a fully remote position, requiring a quiet workspace and occasional backup hours. We value flexibility and adaptability in our ideal candidate.

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