Customer Service Representative

3 days ago


Lahore, Punjab, Pakistan Cyber System Pvt Ltd. Full time

Cyber System Pvt Ltd is seeking a highly skilled customer support professional to join their team. The ideal candidate will possess excellent communication skills, medical front desk experience and the ability to work in a fast-paced environment.

Key Responsibilities:
  1. Greet patients via inbound video calls and schedule appointments with ease.
  2. Verify patient eligibility for services and ensure smooth appointment scheduling.
  3. Send timely reminders to patients and follow up on pre-authorizations as needed.
Requirements:
  • Bachelor's degree required
  • Fluent English language skills (oral and verbal)
  • Basic computer knowledge (MS Word & Excel)
  • Prior experience an asset but not necessary
Compensation and Benefits:

The successful candidate will receive a competitive salary, plus bonuses and comprehensive medical insurance coverage.

Training and Development:

Cyber System will provide paid training to new hires, enabling them to excel in their roles.



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