Dealer Liaison Specialist

6 days ago


Lahore, Punjab, Pakistan ibex. Pakistan Full time

We are looking for an experienced Dealer Support & Implementation Specialist to join our team at Ibex, a leading outsourcing and offshoring consulting services provider in Pakistan.

About the Role:

The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work independently with minimal supervision.

Responsibilities:

  • Ensure timely completion of cases and order fulfillment according to department policies or Implementation Services Level Agreement.
  • Prioritize daily work using department rules and accept work overflow when needed.
  • Communicate effectively with dealers/vendors via phone and email.
  • Provide quality service to both internal and external clients.
  • Seek assistance for unresolved client issues from designated associates.
  • Stay current with product information, changes, and updates.
  • Record client interactions in the ticketing system to include questions, concerns, action taken, and next steps needed.
  • Serve as a backup for the Support and Reconnections team; including but not limited to assisting with Dealer Onboarding, Feed approvals, lagging data, and Admin changes as needed.
  • Complete orders/cases tickets for all Manual and Automatic DMS providers, including CDK, Reynolds & Reynolds, and DealerTrack.
  • Set processing for data to import and complete initial QC.
  • Engage dealerships in advising on requirements needed to complete set ups in Authenticom and DealerVault.
  • Train dealerships on how to export data for manual DMS programs.
  • Identify and share areas for process/product improvements.

Requirements:

  • A minimum of three (3) years in customer contact or customer service.
  • Microsoft Suite proficient, specifically Excel, Outlook, and Word.

  • Dealer Support

    6 days ago


    Lahore, Punjab, Pakistan ibex. Pakistan Full time

    Ibex, for one of its global clients, is looking to hire a Dealer Support & Implementation Specialist.Responsibilities:Complete cases and order fulfillment daily according to department policies or Implementation Services Level Agreement.Prioritize daily work using department rules and accept work overflow when needed.Communicate with dealers/vendors using...


  • Lahore, Punjab, Pakistan Prime Health Services Pakistan Full time

    Healthcare Liaison SpecialistPurpose:We are seeking a Healthcare Liaison Specialist to join our team at Prime Health Services Pakistan. This role offers an opportunity to develop essential skills in patient communication while working in a dynamic healthcare environment.About the Role:The successful candidate will serve as the first point of contact for...


  • Lahore, Punjab, Pakistan Tycoon Logistics Full time

    Customer Service Liaison SpecialistTycoon Logistics is seeking a skilled Customer Service Liaison Specialist to act as a key point of contact for our customers.About the RoleThis role involves providing product and service information, answering questions, and resolving any emerging issues that our customer accounts might face with accuracy and...


  • Lahore, Punjab, Pakistan CLUSTOX Full time

    Job OverviewWe are seeking an experienced Key Client Liaison Specialist to join our team at CLUSTOX. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our key clients, identifying opportunities for growth, and delivering tailored solutions that meet their unique needs.


  • Lahore, Punjab, Pakistan Parhlo Full time

    The role of a Communication Liaison Specialist at Parhlo involves engaging with customers to understand their needs and provide solutions. If you have excellent communication and interpersonal skills, this could be an exciting opportunity for you.Responsibilities:Build strong relationships with customersAnalyze customer feedback and identify areas for...


  • Lahore, Punjab, Pakistan Buddy Telecommunication Full time

    Company Overview:Buddy Telecommunication is a dynamic company that values effective communication and client satisfaction.In this role as a Client Liaison Specialist, you will play a crucial part in building strong relationships with clients and driving business growth.We offer a competitive compensation package, including bonuses and annual increments, to...


  • Lahore, Punjab, Pakistan Pakistan Property Exchange Full time

    We are seeking a Key Account Manager to join our team at Pakistan Property Exchange.Job OverviewThe successful candidate will work within the office on a salaried basis, with possible commissions at a later stage.Company Overview: Our company provides a platform for buying and selling properties.Salary: The salary for this position will be competitive.Job...


  • Lahore, Punjab, Pakistan Confiz Limited Full time

    Key AccountabilitiesAs a Senior Field Operations Specialist, you will play a critical role in driving business success by managing multiple teams of technicians and engineers in the field. Your key accountabilities will include motivating team members to achieve better performance, reviewing their work, and providing timely feedback. You will also monitor...


  • Lahore, Punjab, Pakistan ibex. Pakistan Full time

    Ibex, for one of it's global client, is looking to hire Integration Specialist.Responsibilities:Complete cases and order fulfillment daily according to department policies or Implementation Services Level Agreement.Prioritize daily work using department rules and accept work overflow when needed.Communicate with dealers/vendors using phone and email.Ensure...


  • Lahore, Punjab, Pakistan Pakistan Property Exchange Full time

    We are seeking a Client Liaison Specialist to join our team at Pakistan Property Exchange.Job SummaryThe successful candidate will be well-versed in using technology including MS Office products (specifically Excel and Word).Job Description: The Client Liaison Specialist will be responsible for creating and maintaining effective liaison with...


  • Lahore, Punjab, Pakistan ibex. Pakistan Full time

    Ibex is seeking a Data Integration Specialist to provide top-notch support for its global clients.Key Responsibilities:Deliver daily cases and order fulfillment according to department policies or Implementation Services Level Agreement.Prioritize daily work using department rules and manage workflow as needed.Communicate with dealers/vendors through...


  • Lahore, Punjab, Pakistan KAN Engineering & Services Full time

    KAN Engineering & Services is a trusted dealer for John Deere (USA), MAN (Germany), and SCANIA (Sweden) in Pakistan. Our professional engineers ensure international standards for diesel generator manufacturing, delivering high-quality products and reliable energy backup solutions. Based in Pakistan, KAN Engineering & Services focuses on customer satisfaction...


  • Lahore, Punjab, Pakistan ibex. Pakistan Full time

    Ibex, a leading outsourcing and offshoring consulting services provider in Pakistan, is seeking a highly skilled Dealer Support & Implementation Specialist to join their team.About the Company:Ibex provides expert consulting services to the automotive industry, helping dealerships and vendors navigate complex processes and stay ahead of the competition.Key...


  • Lahore, Punjab, Pakistan ibex. Pakistan Full time

    We are seeking a highly skilled Dealer Support & Implementation Specialist to join our team at Ibex, a leading outsourcing and offshoring consulting services provider in Pakistan.About the Team:The successful candidate will join a dynamic team of professionals who are passionate about delivering exceptional customer service and driving business...


  • Lahore, Punjab, Pakistan ibex. Pakistan Full time

    Ibex, a leading provider of outsourcing and offshoring consulting services in Pakistan, is seeking a highly skilled Dealer Support & Implementation Specialist to join their team.Job Summary:The successful candidate will be responsible for providing exceptional customer service to dealerships and vendors, ensuring timely completion of cases and order...


  • Lahore, Punjab, Pakistan Triad Solutionz Full time

    Job OverviewWe are seeking a highly skilled and experienced Operations Management Specialist to join our team at Triad Solutionz. As an Operations Management Specialist, you will be responsible for the verification and maintenance of payroll and overtime of employees.ResponsibilitiesMaintenance of fixture and furniture and other office equipmentRecord...


  • Lahore, Punjab, Pakistan Medfixbilling Services Full time

    A Medical Billing Business is a specialized service provider that plays a crucial role in the healthcare industry. It acts as a liaison between healthcare providers (doctors, hospitals, clinics) and insurance companies, ensuring accurate and timely payment for medical services rendered. The core function of a Medical Billing Business is to process medical...

  • Retail Sales Manager

    2 weeks ago


    Lahore, Punjab, Pakistan Pricoo Full time

    Direct message the job poster from PricooTechnical Recruiter/HR Specialist /HR Business Partner/Assistant Manager HRWe seek a dynamic and results-driven Offline Channel Manager specializing in Electronics, Mobile phones, Computing & Accessories to join our company. This role involves building and maintaining strong relationships with offline dealers and...


  • Lahore, Punjab, Pakistan Zarnab International (Pvt) Ltd. Full time

    We are seeking a skilled Client Relationship Specialist to join our team at Zarnab International (Pvt) Ltd. As a Client Relationship Specialist, you will play a critical role in building and maintaining strong relationships with our clients.Key ResponsibilitiesYou will engage with clients through various channels to understand their needs and...


  • Lahore, Punjab, Pakistan Rubatex Enterprises Full time

    About the RoleWe are seeking a highly skilled professional to join our team as a Commercial Operations Specialist. The successful candidate will be responsible for ensuring the smooth operation of our business by managing customer relationships, coordinating with suppliers, and analyzing market trends.Key Responsibilities:BUILD STRONG CUSTOMER RELATIONSHIPS:...