
Customer Success Advocate
2 days ago
We are looking for a Customer Success Advocate to assist our U.S. based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call.
Key Responsibilities- Deliver exceptional customer experience as measured by performance objectives and in accordance with the core values of our partner.
- Support customers with their items purchased through the eCommerce website, ensuring timely and effective issue resolution.
- Build strong relationships with customers through courteous, attentive, and friendly communication.
- Offer alternatives to products/items that are not available on the eCommerce website, enhancing customer satisfaction.
- Follow standard processes and procedures when resolving customer issues.
- Stay up-to-date with system information, process changes, and future updates to ensure seamless service delivery.
- O Levels/Intermediate or above qualification.
- Proficiency in MS Office, particularly MS Excel and MS Word.
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Technical Customer Advocate
2 weeks ago
Karachi, Sindh, Pakistan Sika Full timeKey ResponsibilitiesAs a Technical Customer Advocate, you will be the first point of contact for customers seeking technical assistance. Your primary responsibility will be to provide timely and accurate responses to customer inquiries.To excel in this role, you will need:Strong technical knowledge of our products and servicesExcellent communication and...
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Customer Service Advocate
4 days ago
Karachi, Sindh, Pakistan Dynamic Dezign Full timeAt Dynamic Dezign, we value talented individuals who share our passion for delivering exceptional customer service and driving sales growth.About the Position:In this Customer Service Advocate role, you will play a vital part in ensuring that our international clients receive the highest level of service and support.Your key responsibilities will include...
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Global Customer Advocate
4 days ago
Karachi, Sindh, Pakistan Mashreq Full timeGlobal Customer Advocacy RoleMashreq Global Network Pakistan seeks an experienced Global Customer Advocate to join our team.Develop and execute strategies to enhance customer satisfaction and retention.Provide personalized support to customers, addressing their queries and concerns.Collaborate with cross-functional teams to resolve complex customer...
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Technical Customer Advocate
3 days ago
Karachi, Sindh, Pakistan Horizon Technologies Full timeAbout the RoleWe are looking for a Technical Customer Advocate to handle tech requests filed by end-users of our product or systems. As a key member of our team, you will be responsible for troubleshooting and resolving product issues, suggesting improvements, and developing solutions or passing problems along to other engineering team members.You will also...
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Horyzon Customer Advocate
2 days ago
Karachi, Sindh, Pakistan Horyzon Full timeHoryzon is seeking a highly motivated and detail-oriented individual to join our team as a Customer Advocate.In this role, you will be responsible for delivering exceptional customer service, resolving customer complaints, and providing accurate information to customers.Key Responsibilities:Provide timely and effective responses to customer inquiries via...
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Quality Assurance Advocate
2 weeks ago
Karachi, Sindh, Pakistan Spursol Full timeKey ResponsibilitiesThe Quality Assurance Advocate will be responsible for working with technical teams to ensure a high-quality level of support is consistently delivered to our customers.This involves monitoring Zendesk support queues to promptly address any support tickets opened by users, and providing detailed and efficient support to customers. The...
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Customer Technical Advocate
6 days ago
Karachi, Sindh, Pakistan Temenos Headquarters SA Full timeAbout the JobThe Customer Technical Advocate will play a critical role in facilitating solutions to client tickets, analyzing problems, and educating clients on procedures and best practices. You will also collaborate with stakeholders to ensure effective resolution and provide comprehensive documentation of defects.Your skills in software coding, technical...
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Customer Success Analyst
3 weeks ago
Karachi, Sindh, Pakistan NielsenIQ Full timeJob DescriptionThe Customer Success Executive role is responsible for building strong relationships with their customers, understanding their needs and goals, and ensuring they drive maximum value from the company's offerings. In this role, you will proactively engage with customers to address any issues, provide training and support, and identify...
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Client Success Advocate
4 days ago
Karachi, Sindh, Pakistan Salaf Foods Full timeSalaf Foods - Job DescriptionJob Title: Trainee Call Center ManagerLocation: Remote (with occasional visits to office)Job Type: Full-timeWe are looking for an energetic professional to oversee our customer service operations.The successful candidate will spearhead initiatives aimed at improving customer satisfaction, processing orders efficiently, and...
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Customer Success Analyst
3 weeks ago
Karachi, Sindh, Pakistan Nielsen Consumer LLC Full timeJob DescriptionThe Customer Success Executive role is responsible for building strong relationships with their customers, understanding their needs and goals and ensuring they drive maximum value from the company's offerings. In this role, you will proactively engage with customers to address any issues, provide training and support, and identify...
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Customer Success Advocate
2 weeks ago
Karachi, Sindh, Pakistan Stellic Full timeThe Stellic TeamWe are a dynamic and innovative team dedicated to transforming the higher education landscape through personalized education solutions. Our platform empowers students to take control of their academic journey, providing them with the tools they need to succeed from day one through graduation.We believe in the power of collaboration,...
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Customer Success Specialist
4 weeks ago
Karachi, Sindh, Pakistan NielsenIQ Full timeCompany DescriptionJoin GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new...
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Customer Success Specialist
4 weeks ago
Karachi, Sindh, Pakistan Nielsen Consumer LLC Full timeCompany DescriptionJoin GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new...
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Junior Customer Success Analyst
3 weeks ago
Karachi, Sindh, Pakistan Nielsen Consumer LLC Full timeJob DescriptionThe Customer Success Executive role is responsible for building strong relationships with their customers, understanding their needs and goals and ensuring they drive maximum value from the company's offerings. In this role, you will proactively engage with customers to address any issues, provide training and support, and identify...
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Junior Customer Success Analyst
3 weeks ago
Karachi, Sindh, Pakistan NielsenIQ Full timeJob DescriptionThe Customer Success Executive role is responsible for building strong relationships with their customers, understanding their needs and goals and ensuring they drive maximum value from the company's offerings. In this role, you will proactively engage with customers to address any issues, provide training and support, and identify...
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Customer Success Strategist
6 days ago
Karachi, Sindh, Pakistan Nielsen Consumer LLC Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Strategist to join our team. The successful candidate will be responsible for developing and executing customer success strategies that drive long-term growth and customer satisfaction.The ideal candidate will have a deep understanding of our products and services and be able to...
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Customer Experience Advocate
1 week ago
Karachi, Sindh, Pakistan EWS Group Full timeTechnical Support PositionWe are looking for a highly skilled Software Support Analyst to join our team. As a key member of our support team, you will be responsible for providing technical support to customers, resolving technical issues, and enhancing our software solutions.The successful candidate will possess excellent communication skills, a strong...
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Customer Success Specialist
7 days ago
Karachi, Sindh, Pakistan NielsenIQ Full timeAbout the RoleAs a Customer Success Specialist at NielsenIQ, you will play a vital role in building and maintaining strong relationships with our clients. Your primary objective will be to understand their needs and goals, and ensure they derive maximum value from our offerings.You will work closely with our clients to enhance their overall customer...
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Customer Success Manager
4 weeks ago
Karachi, Sindh, Pakistan Dengage Full timeKarachi, Pakistan | Posted on 03/20/2025D·engage was founded and is led by MarTech SaaS veterans who have decades of experience growing multiple SaaS companies from the ground up. To achieve our target of growing to a $200 million company within the next 24 months, we are looking for a Customer Success Manager, who will be responsible for retaining and...
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Customer Success Manager
3 weeks ago
Karachi, Sindh, Pakistan D·engage Full timeD·engage was founded and is led by MarTech SaaS veterans who have decades of experience growing multiple SaaS companies from the ground up. To achieve our target of growing to a $200 million company within the next 24 months, we are looking for a Customer Success Manager, who will be responsible for retaining and growing existing customers by building a...