Customer Service Advocate

Key ResponsibilitiesAs a Technical Customer Advocate, you will be the first point of contact for customers seeking technical assistance. Your primary responsibility will be to provide timely and accurate responses to customer inquiries.To excel in this role, you will need:Strong technical knowledge of our products and servicesExcellent communication and...

Global Customer Advocacy RoleMashreq Global Network Pakistan seeks an experienced Global Customer Advocate to join our team.Develop and execute strategies to enhance customer satisfaction and retention.Provide personalized support to customers, addressing their queries and concerns.Collaborate with cross-functional teams to resolve complex customer...

About the RoleWe are looking for a Technical Customer Advocate to handle tech requests filed by end-users of our product or systems. As a key member of our team, you will be responsible for troubleshooting and resolving product issues, suggesting improvements, and developing solutions or passing problems along to other engineering team members.You will also...

The ideal candidate for this role will possess excellent analytical and problem-solving skills. As a Live Support Specialist at Hirestaff.ai, you will be responsible for providing technical and customer support to our clients and partners.You will handle inbound calls and emails, troubleshoot issues, and provide resolutions to minimize downtime and ensure...

About the JobThe Customer Technical Advocate will play a critical role in facilitating solutions to client tickets, analyzing problems, and educating clients on procedures and best practices. You will also collaborate with stakeholders to ensure effective resolution and provide comprehensive documentation of defects.Your skills in software coding, technical...

Key ResponsibilitiesThe Quality Assurance Advocate will be responsible for working with technical teams to ensure a high-quality level of support is consistently delivered to our customers.This involves monitoring Zendesk support queues to promptly address any support tickets opened by users, and providing detailed and efficient support to customers. The...

Key Responsibilities: As an Evening Customer Engagement and Social Media Specialist at Shah Motors, your primary duties will include engaging with customers on social media platforms, addressing inquiries, and resolving issues. You will also be responsible for developing and implementing social media strategies to enhance brand presence and monitoring social...

About the RoleHundreds of thousands of people depend on us for medical products and services. We're looking for someone with a proven track record of providing top-notch support and resolving issues efficiently.You will be responsible for responding to customer inquiries, concerns, and requests related to medical products, services, and healthcare procedures...

Benefits of Working with UsCompetitive Salary: Enjoy a competitive salary along with performance-based bonuses and rewards for your hard work and dedication.Generous Benefits Package: Take advantage of our generous annual leave policy and other employee benefits designed to support your well-being.Paid Training Period: Benefit from a 3-5 day paid training...

Customer Services (Retention) SpecialistWhat is a Customer Services Specialist?As a Customer Retention Specialist, your mission is to engage with customers at the brink of cancelling their policies or considering renewal. Your goal is to maintain high retention rates by providing outstanding service and offering effective solutions.Responsibilities of...

Punhal Khan Jatoi & Co - Advocates & Legal Consultants is a renowned law firm in Karachi, offering litigation services to clients across the city.About UsOur team consists of experienced lawyers who provide expert guidance on civil and criminal litigation. We are committed to delivering exceptional results to our clients.Key Responsibilities:Drafting legal...

Technical Support PositionWe are looking for a highly skilled Software Support Analyst to join our team. As a key member of our support team, you will be responsible for providing technical support to customers, resolving technical issues, and enhancing our software solutions.The successful candidate will possess excellent communication skills, a strong...

Job Description:We are looking for a skilled Billing Specialist who will interact with customers on their billing and account verification queries through live chats, emails, and support tickets, and resolve their account and billing related issues.The ideal individual holds the ability to work independently, is self-motivated, and can handle pressure with...

Welcome to Tekcellent Private Limited (TPL), a leading provider of technology, engineering, and knowledge management services across the region. We're seeking a seasoned Customer Service Administrator to join our team.About the RoleThis role involves providing exceptional customer service, handling customer inquiries, and resolving issues in a timely manner....

Maintaining a positive and professional attitude toward customers is essential for success in this role.Responding to customer inquiries in a timely and courteous manner is critical to building trust and rapport.Effective communication with customers through various channels is necessary for providing excellent service.Acknowledging and resolving customer...

Job Description:Join Startech Website, a leader in providing comprehensive web solutions for brands in the accounting industry. We are looking for a Night Customer Service representative with at least 1 year of experience to enhance our commitment to excellent service in Karachi.Responsibilities:Manage customer inquiries via phone, email, and chat during...

We are seeking a skilled Support Representative to join our team at SISPN Technology.Responsibilities:Deliver exceptional customer service by providing product and service information and resolving customer issues.Attract potential customers by answering product and service questions and suggesting relevant products and services.Open new customer accounts by...

Job Title: Online Customer Support ExecutiveWe are seeking a highly skilled and motivated individual to join our team as an Online Customer Support Executive. The successful candidate will be responsible for overseeing the customer service process, resolving customer complaints, creating policies and procedures, planning training and standardization of...

As a leading global company in the customer service industry, ibex. Pakistan is seeking highly motivated and career-driven individuals to join our team as Customer Service Specialists.About UsAt ibex. Pakistan, we pride ourselves on providing exceptional services to our clients. Our team of experts is dedicated to delivering outstanding results and fostering...

We're seeking a skilled Customer Services Specialist to join our team at ibex. As a key player in delivering exceptional customer experiences, you'll be responsible for providing top-notch solutions to diverse customer queries through written communications and a positive attitude.Key Responsibilities:Assist customers with their purchases made through our...