Current jobs related to Customer Support Operations Manager - Islamabad, Islamabad - Logistics Master (Pvt.) Ltd
-
Operations Lead Customer Support
4 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob DescriptionThe Assistant Manager will be responsible for leading and managing the daily operations of the center, including meeting and setting customer service targets as well as planning areas of improvement or development.ResponsibilitiesResponsible for the performance of the support center: Managing the daily operations of the support center, setting...
-
Customer Support Operations Leader
5 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeSenior Manager Customer Support Job DescriptionWe are seeking a Senior Manager to oversee customer operations, drive sales growth, and enhance client retention.Main Responsibilities:Manage customer calls across multiple brands, ensuring timely resolution and excellent service delivery.Lead the implementation of CRM systems to optimize order processing and...
-
Customer Support Manager
2 weeks ago
Islamabad, Islamabad, Pakistan RETAILO TECHNOLOGIES Full timeThis role requires a strong leader who can drive operational excellence, optimize customer interactions, and ensure the highest levels of satisfaction.The ideal candidate will oversee the customer support agents, implement best practices, and enhance processes related to KYC compliance, booking coordination, payment resolution, and dispute management.Key...
-
Customer Operations Manager
6 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a highly skilled Senior Manager Customer Support to oversee inbound and outbound customer operations, drive sales growth, and enhance client satisfaction.The ideal candidate should have a proven track record in customer service and sales management, preferably in the BPO sector.Main ResponsibilitiesOversight of inbound and...
-
Operations Support Manager
9 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob Title: Operations Support Manager">We are looking for a highly motivated and organized individual to fill the role of Operations Support Manager. As a key member of our technical staff, you will be responsible for ensuring the smooth operation of our IT systems and services.Your primary responsibilities will include:Coordinating and executing daily tasks...
-
Senior Manager Customer Support
7 days ago
Islamabad, Islamabad, Pakistan Career Corner Full timeOur client, a renowned Business Consultancy & Services provider, is seeking a Senior Manager Customer Support to oversee inbound and outbound operations, drive sales growth, and enhance client retention. The ideal candidate should have a proven track record in customer service and sales management, preferably in the BPO sector.Key Responsibilities:Oversee...
-
Assistant Manager Customer Support
1 week ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob OverviewWe are seeking an experienced professional to join our team as a Compliance Officer & Audit. In this role, you will be responsible for managing the customer support department's daily operations, providing exceptional customer service support, and implementing processes to enhance customer satisfaction.Your expertise in customer support and/or...
-
Assistant Manager Customer Support
3 weeks ago
Islamabad, Islamabad, Pakistan Logistics Master (Pvt.) Ltd Full timeBachelor's degree in Business Administration, Accounting, or a related fieldWe are a leading International Freight Forwarding Company specializing in logistics services to and from Pakistan. We are seeking a dedicated Assistant Manager of Customer Support with 3 years of experience in the accounting industry to join our dynamic team in...
-
Customer Service Operations Manager
1 week ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeAs a key member of our team, you will be responsible for the performance of the support center.Key ResponsibilitiesManaging the Daily Operations: You will oversee the daily operations of the support center, setting and meeting performance targets for speed, efficiency, sales, and quality. This includes forecasting, analyzing, and reporting KPI figures on a...
-
Customer Service Operations Manager
7 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob DescriptionThis role requires a strong leader who can drive operational excellence, optimize customer interactions, and ensure the highest levels of satisfaction.The ideal candidate will oversee the customer support agents, implement best practices, and enhance processes related to compliance, booking coordination, payment resolution, and dispute...
Customer Support Operations Manager
3 weeks ago
We are a leading International Freight Forwarding Company specializing in logistics services to and from Pakistan.
This is an exciting opportunity for a dedicated professional with 3 years of experience in the accounting industry to join our dynamic team in Rawalpindi as an Assistant Manager of Customer Support.
About the Role- Oversee customer support operations to ensure exceptional service delivery.
- Manage communication with customers and resolve inquiries and issues promptly.
- Collaborate with other departments to enhance service quality.
- Prepare reports and monitor performance metrics.
- Lead customer support operations to deliver high-quality service.
- Develop and implement strategies to improve customer satisfaction.
- Maintain effective communication with internal stakeholders.
- Analyze performance data to inform business decisions.
- Strong communication and interpersonal skills.
- Proficiency in accounting software and MS Office Suite.
- Excellent problem-solving abilities.
- Ability to work collaboratively in a fast-paced environment.
