
Assistant Manager Customer Support
2 days ago
Bachelor's degree in Business Administration, Accounting, or a related field
We are a leading International Freight Forwarding Company specializing in logistics services to and from Pakistan. We are seeking a dedicated Assistant Manager of Customer Support with 3 years of experience in the accounting industry to join our dynamic team in Rawalpindi.
Responsibilities:
- Oversee customer support operations and ensure exceptional service delivery.
- Manage and communicate with customers via emails.
- Resolve customer inquiries and issues promptly.
- Collaborate with other departments to enhance service quality.
- Prepare reports and monitor performance metrics.
- Strong communication and interpersonal skills.
- Proficiency in accounting software and MS Office Suite.
- Excellent problem-solving abilities.
- Ability to work collaboratively in a fast-paced environment.
- Prior experience in logistics customer support is a plus.
Logistics and Supply Chain - Rawalpindi, Pakistan
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