Assistant Manager Customer Support

2 days ago


Islamabad, Islamabad, Pakistan Logistics Master (Pvt.) Ltd Full time

Bachelor's degree in Business Administration, Accounting, or a related field

We are a leading International Freight Forwarding Company specializing in logistics services to and from Pakistan. We are seeking a dedicated Assistant Manager of Customer Support with 3 years of experience in the accounting industry to join our dynamic team in Rawalpindi.

Responsibilities:

  1. Oversee customer support operations and ensure exceptional service delivery.
  2. Manage and communicate with customers via emails.
  3. Resolve customer inquiries and issues promptly.
  4. Collaborate with other departments to enhance service quality.
  5. Prepare reports and monitor performance metrics.
Job Specification

- Strong communication and interpersonal skills.
- Proficiency in accounting software and MS Office Suite.
- Excellent problem-solving abilities.
- Ability to work collaboratively in a fast-paced environment.
- Prior experience in logistics customer support is a plus.

Logistics and Supply Chain - Rawalpindi, Pakistan

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