Assistant Manager Customer Support

3 weeks ago


Islamabad, Islamabad, Pakistan Logistics Master (Pvt.) Ltd Full time

Bachelor's degree in Business Administration, Accounting, or a related field

We are a leading International Freight Forwarding Company specializing in logistics services to and from Pakistan. We are seeking a dedicated Assistant Manager of Customer Support with 3 years of experience in the accounting industry to join our dynamic team in Rawalpindi.

Responsibilities:

  1. Oversee customer support operations and ensure exceptional service delivery.
  2. Manage and communicate with customers via emails.
  3. Resolve customer inquiries and issues promptly.
  4. Collaborate with other departments to enhance service quality.
  5. Prepare reports and monitor performance metrics.
Job Specification

- Strong communication and interpersonal skills.
- Proficiency in accounting software and MS Office Suite.
- Excellent problem-solving abilities.
- Ability to work collaboratively in a fast-paced environment.
- Prior experience in logistics customer support is a plus.

Logistics and Supply Chain - Rawalpindi, Pakistan

#J-18808-Ljbffr

  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job OverviewWe are looking for a seasoned Customer Assistance Professional to join our team. As a key member of our support team, you will be responsible for providing timely and accurate assistance to our customers via various communication channels.Your expertise in identifying root causes and providing effective solutions will enable you to resolve...


  • Islamabad, Islamabad, Pakistan SOFT-TECH BPO (Pvt.) Ltd Full time

    Customer Support Manager SOFT-TECH BPO (Pvt.) Ltd, Pakistan (Preferably for those candidates who are residing in Bahria Town or nearby areas.)This is not a commission-based job; we are offering a monthly fixed salary.The successful candidate will be responsible for providing customer service support.- Very strong command of written and spoken English;...


  • Islamabad, Islamabad, Pakistan ContentStudio inc Full time

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an...


  • Islamabad, Islamabad, Pakistan ProvoxGlobal Full time

    Direct message the job poster from ProvoxGlobalHuman Resources Manager at Provox global | Recruitment Specialist | Culture Specialist | Performance Evaluation Expert | Operational ExpertWe are looking for a Chat Support Virtual Assistant to join our property management team. The ideal candidate will be responsible for providing real-time assistance to...


  • Islamabad, Islamabad, Pakistan RETAILO TECHNOLOGIES Full time

    This role requires a strong leader who can drive operational excellence, optimize customer interactions, and ensure the highest levels of satisfaction.The ideal candidate will oversee the customer support agents, implement best practices, and enhance processes related to KYC compliance, booking coordination, payment resolution, and dispute management.Key...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    We are seeking a dedicated and enthusiastic individual to handle inbound calls from various marketing channels. The ideal candidate will provide information and assistance to customers regarding tourism packages, sell these packages, and follow up with customers to gather reviews and feedback.Key Responsibilities:Handle incoming calls from different...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job DescriptionThe Assistant Manager will be responsible for leading and managing the daily operations of the center, including meeting and setting customer service targets as well as planning areas of improvement or development.ResponsibilitiesResponsible for the performance of the support center: Managing the daily operations of the support center, setting...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    **About the Role**This is an exciting opportunity to work in a dynamic environment and deliver exceptional customer support. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive timely and professional assistance via phone, email, and chat.The ideal candidate will have previous experience in customer service...


  • Islamabad, Islamabad, Pakistan Spantronics Pvt Ltd Full time

    Customer Support Role at Spantronics Pvt LtdWe are seeking highly motivated Customer Support Representatives to play a key role in driving customer acquisition and revenue growth.Key Responsibilities:Work under the guidance of team leads and operations managers, adhering to established procedures and guidelines.Participate in training programs and daily...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Effective customer service is critical to a company's success. As a Customer Service Executive, you will play a vital role in ensuring that our clients receive timely and accurate responses to their inquiries. Your primary responsibility will be to manage client interactions, addressing any issues or concerns they may have.Key ResponsibilitiesRespond...