Business Support Professional

6 days ago


Islamabad, Islamabad, Pakistan beBeeTelecommunications Full time 900,000 - 1,200,000
Job Title:

Business Support Professional

Job Description:

Candidate must ensure that customer facilitation processes at Customer Service Centers and Franchises comply with Pakistan Telecommunication Authority regulations.

Key Responsibilities:
  • Monitor biometric and non-biometric activities at Customer Service Centers and Franchises to facilitate customers.
  • Ensure customer facilitation aligns with Standard Operating Procedures (SOPs) & guidelines shared by Pakistan Telecommunication Authority.
  • Highlight system loopholes and process gaps for risk mitigation.
  • Provide continuous input for re-engineering backend support processes and systems.
Required Skills and Qualifications:Education:

Bachelor's Degree is the minimum requirement.

Work Experience:

At least 3-4 years of experience in Sales & Distribution.

Skills:
  • Problem Solving
  • Analytical Skills
  • Attention to Detail
  • Process Compliance Management
Seniority Level:

Mid-Senior Level

Employment Type:

Full-time

Industry:

Telecommunications

This job posting is active.


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