Support Associate Specialist

16 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time

Shaping Your Future with Confidence

About the Role

We're seeking a highly skilled and motivated individual to join our Business Support Services team as an Account Support Associate. As a key member of this team, you'll be responsible for driving project management and engagement coordination for our key account client-serving teams.

Your primary focus will be on managing stakeholder expectations, project plans, and communications. You'll also be responsible for gaining a strong knowledge of the service line and the engagement, EY's structure, key personnel, and policies/procedures.

Your Key Responsibilities
  • Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously advance service delivery.
  • Gain a strong knowledge of the service line and the engagement, EY's structure, key personnel and EY's policies/procedures.
  • Act as the knowledge manager for the engagement team, managing internal databases and/or portals designed to facilitate global team communications and coordination of go-to-market strategy.
  • Take complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members to resolve any issues that arise.
  • Collaborate with the account team, business development and resource management teams to achieve team goals.
  • Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval and other regulatory requirements.
What We Offer

We'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

To succeed in this role, you'll need excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You'll also need to be proactive, organized, and able to prioritize tasks efficiently.

In return, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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