Sales Operations Manager

5 days ago


Lahore, Punjab, Pakistan Krystalite Product (Pvt.) Ltd Full time
Job Description

We are seeking a proactive and experienced Sales Coordinator/Officer with expertise in Daily Sales Operations, Order Management, Sales Planning & Forecasting, Inventory, System & Payment Management.

The ideal candidate will oversee daily sales activities and ensure smooth execution of operational processes. They will track sales performance metrics and provide regular updates to the sales team and management.

In this role, you will coordinate with the sales team to resolve operational issues and support customer inquiries. You will monitor adherence to sales policies and procedures.

The responsibilities include processing and managing customer orders, ensuring accuracy and timely fulfillment. You will also coordinate with supply chain and logistics teams to ensure seamless delivery.

Maintain and update order records in the system to ensure real-time visibility. Collaborate with the sales team to analyze historical data and market trends to develop informed sales forecasts. Prepare and update sales plans based on seasonal trends, promotions, and inventory levels. Monitor sales targets and assist the team in achieving them by identifying areas for improvement. Generate reports on sales projections, performance, and opportunities for leadership review. Track inventory levels to ensure product availability aligns with sales needs. Coordinate with warehouse and procurement teams to manage stock replenishment. Communicate inventory constraints to the sales team to manage customer expectations. Manage and update Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems to ensure data accuracy. Coordinate with the finance team to manage invoicing and payment processes. Ensure timely collection of payments. Track outstanding receivables and follow up with customers for overdue payments.

Key Responsibilities:
  • Oversee daily sales activities and ensure smooth execution of operational processes.
  • Track sales performance metrics and provide regular updates to the sales team and management.
  • Coordinate with the sales team to resolve operational issues and support customer inquiries.
  • Monitor adherence to sales policies and procedures.
Daily Sales Operations
  • Process and manage customer orders, ensuring accuracy and timely fulfillment.
  • Coordinate with supply chain and logistics teams to ensure seamless delivery.
  • Maintain and update order records in the system to ensure real-time visibility.
Sales Planning & Forecasting
  • Collaborate with the sales team to analyze historical data and market trends to develop informed sales forecasts.
  • Prepare and update sales plans based on seasonal trends, promotions, and inventory levels.
  • Monitor sales targets and assist the team in achieving them by identifying areas for improvement.
Inventory Management
  • Track inventory levels to ensure product availability aligns with sales needs.
  • Coordinate with warehouse and procurement teams to manage stock replenishment.
  • Communicate inventory constraints to the sales team to manage customer expectations.
System & Payment Management
  • Manage and update Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems to ensure data accuracy.
  • Coordinate with the finance team to manage invoicing and payment processes.
  • Ensure timely collection of payments.
  • Track outstanding receivables and follow up with customers for overdue payments.

Qualification & Skills:

  • Graduate degree required.
  • A minimum of 03 years of experience in import/export documentation and client dealings is necessary.
  • Excellent communication, interpersonal, and negotiation skills are essential.
  • Proficiency in MS Office (Word, Excel, PowerPoint) is required.
  • Strong organizational skills with attention to detail and ability to multitask effectively are crucial.

Preferred Skills:

  • Background in sales and marketing roles, particularly in an international trade environment, is advantageous.
  • Knowledge of logistics and supply chain management is desirable.

Work Environment: Full-time employment at our Lahore office.

Job Type: Full-time position.

Work Location: In-person work at our Quaid-e-Azam Industrial Estate office.


  • Operational Manager

    5 days ago


    Lahore, Punjab, Pakistan Jubilee Life Insurance Limited-Window Takaful Operations Full time

    Job OverviewThe Takaful Operations team at Jubilee Life Insurance Limited-Window Takaful Operations requires a skilled leader to oversee day-to-day operations, manage a team of professionals, ensure compliance with company policies and procedures, and drive team performance and productivity.


  • Lahore, Punjab, Pakistan Zdaas LLC Full time

    Sales and Operations ManagerZdaas LLC is seeking a highly motivated and experienced Sales and Operations Manager to join our team. The successful candidate will be responsible for leading our sales team, developing and implementing sales strategies, and building strong relationships with customers and partners.About the RoleThe ideal candidate will have a...


  • Lahore, Punjab, Pakistan Highly Keen Full time

    Job Title: Sales and Store Operations ManagerWe are seeking a seasoned Sales and Store Operations Manager to manage our retail operations team at Highly Keen.About the Position:Develop sales strategies by considering sales forecasts, previous year's sales data, and top management's goals.Drive sales growth across shopping centers and bakeries through...


  • Lahore, Punjab, Pakistan Confiz Limited Full time

    PakWheels.com, Pakistan's leading Internet Portal, is seeking an experienced and results-driven leader to oversee the nationwide sales team. As a key member of our management team, you will be responsible for driving sales growth, improving operational efficiency, and fostering a high-performing sales environment.ResponsibilitiesDevelop and implement...


  • Lahore, Punjab, Pakistan AREA 9071 Full time

    Sales and Marketing Operations Manager Job Description:We are seeking an experienced and dynamic Sales and Marketing Operations Manager to lead and expand our team while promoting Shariah-compliant financial solutions. The ideal candidate will have both leadership skills and a strong foundation in Islamic principles or academic excellence.Main...


  • Lahore, Punjab, Pakistan H Buksh & Sons Full time

    Job OverviewThis role is pivotal in ensuring the optimal functioning of sales outlets, aligning them with company standards. The successful candidate will handle customer complaints professionally and efficiently, meeting customer inquiries and requirements promptly.Main ResponsibilitiesEvaluate and optimize sales outlet operations to ensure alignment with...


  • Lahore, Punjab, Pakistan People (Professional Employers Pvt Ltd) Full time

    CollaborationInternal Partnerships:Sales Department: Collaborate on lead generation, sales strategy, and customer handling to drive revenue growth and improve customer experiences.Operations Team: Coordinate seamlessly with operations teams to deliver exceptional service and resolve issues efficiently.External Interactions:Clients: Direct interaction to...


  • Lahore, Punjab, Pakistan Interglobe Enterprsies Full time

    Director of Sales OperationsThis role involves leading the sales operations function in the North Punjab region. The successful candidate will be responsible for developing and implementing sales processes and procedures to ensure efficient and effective sales operations.Key responsibilities include:Developing and implementing sales processes and...


  • Lahore, Punjab, Pakistan Amana Appliances (Pvt) Ltd. Full time

    Sales and Marketing Leadership OpportunityWe are seeking a highly motivated and experienced sales and marketing professional to join our team as a National Sales Operations Manager. The ideal candidate will be responsible for developing and implementing sales strategies to drive business growth and expand our customer base.ResponsibilitiesDeveloping and...


  • Lahore, Punjab, Pakistan Ghulam Faruque Group Full time

    BSc/B.E. (Electrical/Mechanical) or MBA (Marketing) degree required for this role.Meet or exceed sales targets of portable generators by developing new customers and expanding existing client relationships.Conduct thorough market analysis to drive sales forecasting, planning, and goal setting for sales and commercial operations.Maintain accurate records of...


  • Lahore, Punjab, Pakistan Shahzad Training & Consulting International Full time

    Job OverviewThe Sales Operations Manager is responsible for driving revenue growth and customer satisfaction by overseeing all sales-related activities. This includes establishing targets for sales representatives, ensuring alignment with business objectives, and assigning specific targets to each representative based on their geographic...


  • Lahore, Punjab, Pakistan Highly Keen Full time

    Job Overview:Highly Keen is looking for a results-driven individual with excellent communication and interpersonal skills. As a Sales Operations Leader, you will be responsible for developing and implementing strategies to achieve sales targets, managing inventory, and guiding a sales force team.Key Job Responsibilities:Developing and implementing sales...


  • Lahore, Punjab, Pakistan IWA Engineering Full time

    Customer Sales RepresentativeWe are seeking a highly skilled and organized individual to play a key role in ensuring the efficient operation of our office.The ideal candidate will supervise administrative staff, divide responsibilities, and promote high performance standards.Responsibilities include coordinating travel arrangements, appointments, and agendas...


  • Lahore, Punjab, Pakistan Nji Life Full time

    Sales Manager Job at Nji LifeThe role of Senior Sales Manager involves leading the sales team to meet performance targets.Responsibilities:Develop and implement strategies to drive sales growth.Key requirements include:Proven track record of success in sales management.Excellent leadership and communication skills.Able to work under pressure.We operate...


  • Lahore, Punjab, Pakistan Ghani Group of Companies Full time

    Job SummaryThe Director of Sales Operations will oversee the planning, execution, and optimization of sales operations to drive revenue growth and improve overall performance. You will work closely with cross-functional teams to identify areas for improvement and implement process enhancements. Your expertise in sales strategy, market analysis, and team...


  • Lahore, Punjab, Pakistan Frontier Dextrose Limited Full time

    Sales Operations RoleAt Frontier Dextrose Limited, we are looking for a highly skilled Sales Operations Manager to drive sales efficiency and optimize processes. This is an excellent opportunity to leverage data to fuel business growth.Key Responsibilities:Process Optimization: Develop strategies to improve sales productivity and efficiency.Sales Analytics:...


  • Lahore, Punjab, Pakistan Diner's Full time

    A leading menswear fashion retailer is seeking an Experienced Sales and Operations Manager to oversee its expansion in key regions.About the RoleFoster strong relationships with customers to understand their current and future needs, driving loyalty and repeat business.Maintain optimal stock levels to maximize full-price sales and align with new product...


  • Lahore, Punjab, Pakistan Premier Group Full time

    We are seeking a highly motivated and adaptable individual to join our branch operations team as an Operations Management Associate. In this role, you will assist the Branch Operations Manager in managing day-to-day operations and developing skills across various business functions.Key Responsibilities:Support the Branch Operations Manager in managing...


  • Lahore, Punjab, Pakistan MSEZY Full time

    Job Title: Head of Sales OperationsJob Summary:MSEZY is seeking an experienced sales professional to lead our sales operations. The successful candidate will be responsible for developing and implementing strategic sales plans, managing the sales team, and ensuring the achievement of corporate sales goals.Key Responsibilities: Sales Process...


  • Lahore, Punjab, Pakistan Classic International Full time

    Job RoleThe Sales and Recoveries Manager is a key position within Classic International's commercial operations department.Key Responsibilities Include:Driving revenue growth through effective business development strategies.Leading the sales team to achieve business objectives and targets.Managing commercial operations, including sales administration...