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Institutional Customer Care Manager
5 days ago
We are looking for a highly skilled Institutional Customer Care Manager to join our team at Paklite Lighting Fixtures & Ballasts. The successful candidate will be responsible for ensuring that customers receive exceptional service, managing customer relationships, and resolving any issues that may arise.
About UsPaklite Lighting Fixtures & Ballasts is a leading provider of lighting solutions. We pride ourselves on delivering high-quality products and services to our customers. Our company culture values innovation, teamwork, and customer satisfaction.
Key Responsibilities:
- Manage Customer Relationships: Build and maintain strong relationships with customers, understanding their needs and preferences;
- Resolve Issues: Address customer complaints and concerns in a timely and professional manner;
- Develop Customer Service Strategies: Collaborate with the team to create and implement plans to improve customer satisfaction.
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