Institutional Customer Care Manager

5 days ago


Gujranwala, Punjab, Pakistan Paklite Lighting Fixtures & Ballasts Full time

We are looking for a highly skilled Institutional Customer Care Manager to join our team at Paklite Lighting Fixtures & Ballasts. The successful candidate will be responsible for ensuring that customers receive exceptional service, managing customer relationships, and resolving any issues that may arise.

About Us

Paklite Lighting Fixtures & Ballasts is a leading provider of lighting solutions. We pride ourselves on delivering high-quality products and services to our customers. Our company culture values innovation, teamwork, and customer satisfaction.

Key Responsibilities:

  • Manage Customer Relationships: Build and maintain strong relationships with customers, understanding their needs and preferences;
  • Resolve Issues: Address customer complaints and concerns in a timely and professional manner;
  • Develop Customer Service Strategies: Collaborate with the team to create and implement plans to improve customer satisfaction.


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