Performance Enhancement Lead

3 days ago


Karachi, Sindh, Pakistan AMFCO International Full time

This Strategic Partnership Executive role is key in driving client performance through effective account management. By ensuring compliance with SLAs and mutually beneficial goals, you will foster long-term relationships with valued clients.

Responsibilities
  1. Implement strategic plans for accounts to achieve desired outcomes.
  2. Manage Profit and Loss statements for each account to optimize results.
  3. Develop and maintain Client Feedback and SLA compliance processes to enhance client satisfaction.
  4. Sustain up-to-date contracts for all client work to mitigate risks.
  5. Establish budgets and ensure timely invoicing for activities to maintain a high level of customer satisfaction.
  6. Provide accurate and timely reporting to clients and stakeholders to ensure transparency and trust.
  7. Identify and secure new business opportunities within existing clients to drive growth and revenue.
  8. Maintain long-term relationships with valued clients by consistently delivering exceptional service.
About Our Mission

At AMFCO International, our mission is to deliver exceptional service and exceed client expectations in the IT industry.



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