
Performance Enhancement Lead
3 days ago
This Strategic Partnership Executive role is key in driving client performance through effective account management. By ensuring compliance with SLAs and mutually beneficial goals, you will foster long-term relationships with valued clients.
Responsibilities- Implement strategic plans for accounts to achieve desired outcomes.
- Manage Profit and Loss statements for each account to optimize results.
- Develop and maintain Client Feedback and SLA compliance processes to enhance client satisfaction.
- Sustain up-to-date contracts for all client work to mitigate risks.
- Establish budgets and ensure timely invoicing for activities to maintain a high level of customer satisfaction.
- Provide accurate and timely reporting to clients and stakeholders to ensure transparency and trust.
- Identify and secure new business opportunities within existing clients to drive growth and revenue.
- Maintain long-term relationships with valued clients by consistently delivering exceptional service.
At AMFCO International, our mission is to deliver exceptional service and exceed client expectations in the IT industry.
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