
Technical Support Specialist L2
1 day ago
We are seeking an enthusiastic and career-oriented Technical Support Specialist with excellent communication skills, a strong technical background, and a customer-first approach.
Key Responsibilities- Customer Support & Issue Resolution: Assist clients via various channels, troubleshoot software issues, and provide timely resolutions.
- Technical Troubleshooting & Escalation: Handle complex issues like network/server problems and escalate unresolved issues appropriately.
- Product Knowledge & Guidance: Provide training, suggest upgrades, and help clients maximize software use.
- Cross-Team Collaboration: Work with Development, QA, and other departments to resolve issues.
- Documentation & Tracking: Record and monitor client issues through ticketing systems.
- Excellent verbal and written English communication skills.
- Strong knowledge of Microsoft Office, website applications, SQL (MS SQL or MySQL), Windows Server environments.
- Minimum 5+ years in customer service/helpdesk roles, with a passion for problem-solving.
- Experience with database management, scripting (e.g., C#), and familiarity with Microsoft Azure and Virtual Servers is a plus.
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Technical Support Specialist L2
1 day ago
Karachi, Sindh, Pakistan Contour Software Full timeJoin to apply for the Technical Support Specialist L2 role at Contour SoftwareAbout ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. As a subsidiary of Constellation Software Inc., we are part of a global enterprise software conglomerate, ranked among the top 10 software companies worldwide,...
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Microsoft 365 Technical Support Specialist
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Karachi, Sindh, Pakistan beBee Careers Full timeJob Description:We are seeking a skilled Microsoft 365 Technical Support Specialist to provide technical assistance, resolve Microsoft 365-related issues, and ensure seamless IT operations.Key Responsibilities:Provide L2/L3 support for Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, Teams, and Entra ID (Azure AD).Troubleshoot email...
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Karachi, Sindh, Pakistan beBee Careers Full timeSolution Engineer Role SummaryWe are seeking a skilled Technical Support Specialist to join our dynamic team in Regulatory Operations. As a key member of our technical support team, you will play a vital role in ensuring the smooth functioning of our systems.Key Responsibilities:Audit and Analysis: Conduct daily audits of the CAT portal, analyzing submitted...
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Technical Support Specialist
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Karachi, Sindh, Pakistan beBee Careers Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support group, you will be responsible for configuring and troubleshooting our product to resolve customers' technical issues.As a Technical Support Specialist, you will support customers by acting as a liaison between them and other...
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Technical Support Specialist
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Karachi, Sindh, Pakistan beBee Careers Full timeJob Description: Technical Support SpecialistThe Technical Support Specialist is responsible for providing technical support to users, including troubleshooting and resolving hardware and software issues. This role requires strong knowledge of IT infrastructure and systems, including network protocols, hardware, and storage.Responsibilities:Provide technical...
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Technical Support Specialist
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Karachi, Sindh, Pakistan MindAqua Full timeJoin MindAqua's Team as a Technical Support SpecialistMindAqua, Pakistan is seeking a skilled Technical Support Specialist to strengthen our service competitiveness.We are looking for someone who can build relationships with customers and provide timely and accurate support via phone, email, or chat.This role involves providing live chat support and...
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Technical Support Specialist
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeAbout the PositionWe are looking for a skilled Technical Support Specialist who can provide exceptional technical support and contribute to the creation and deployment of innovative products.This role requires someone who is proactive, has a strong problem-solving ability, and possesses excellent communication skills.Key ResponsibilitiesProvide technical...
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Technical Support Specialist
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Summary:We are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a key member of our Customer Support Group, you will be responsible for ensuring the continuity of systems and services for clients by providing technical support and installation services at customer sites.Key Responsibilities:Technical Support:...
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Technical Support Specialist
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Axway B2B Technical Lead
57 minutes ago
Karachi, Sindh, Pakistan Sopra Steria Group Full timeAbout Sopra SteriaSopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognized for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and...