
Service Delivery Director
3 days ago
About the Job
The Service Delivery Director will lead our service delivery team to ensure exceptional customer experiences. This role requires strong leadership and communication skills, as well as a passion for service excellence.
Key Responsibilities
- Develop and implement a comprehensive service delivery strategy.
- Collaborate with cross-functional teams to drive service improvements.
- Measure and track progress against established metrics.
- Identify and mitigate risks associated with service delivery.
Qualifications
- Master's degree in Business Administration or related field.
- Minimum 5 years of experience in service delivery or related field.
- Proven track record of delivering service excellence.
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