Career Opportunity: Experienced Travel Agent Wanted

7 days ago

Lahore, Punjab, Pakistan beBeeTravel Full time
Travel Agent Job Description

We are seeking a highly skilled and experienced Travel Agent to join our team. The ideal candidate will have expertise in Sabre, Galileo, and Worldspan reservation systems.

Key Responsibilities:

  • Utilize Sabre, Galileo, and Worldspan reservation systems to efficiently book flights, hotels, car rentals, and other travel services for clients.
  • Prepare detailed and customized itineraries based on client preferences and needs.
  • Offer expert advice to clients on various travel options, itineraries, accommodations, and visa/passport requirements to meet their specific desires.
  • Use CRM tools to maintain client profiles and preferences for personalized service.
  • Handle booking changes, cancellations, and refunds with accuracy and efficiency, ensuring a high level of customer satisfaction.
  • Analyze travel options and apply competitive pricing strategies to find cost-effective solutions while maximizing company profits.
  • Offer holiday packages and influence clients to choose suitable options.
  • Provide exceptional customer service by promptly addressing inquiries, resolving issues, and assisting travelers before, during, and after their trips.
  • Skillfully handle customer queries and complaints to ensure a positive customer experience.
  • Maintain meticulous records of all bookings, payments, and communication with clients to ensure proper documentation and compliance.
  • Prepare and distribute tour itineraries to clients.
  • Stay up-to-date with industry trends, airline policies, and travel regulations to provide clients with the most current information.
  • Continuously update knowledge about visa and passport requirements.

Qualifications:

  • Previous experience as a Travel Consultant / Travel Agent is essential.
  • Proficiency in Sabre, Galileo, and Worldspan reservation systems.
  • Excellent verbal and written communication skills.
  • Strong customer service and problem-solving abilities.
  • Detail-oriented with exceptional organizational skills.
  • Ability to work both independently and in a team.
  • Flexibility to adapt to varying work schedules.
  • Influencing and negotiation skills.

About the Job:

This is an exciting opportunity to join our dynamic team and contribute to delivering exceptional travel experiences to our clients. If you possess the necessary skills and qualifications, we encourage you to apply for this role.

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