Helpdesk Support Specialist

3 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Job Description

We are looking for a skilled Technical Service Representative to join our team. As a Technical Service Representative, you will be responsible for providing technical support and assistance to customers, responding to queries and resolving issues in a timely and efficient manner.

You will be working in a fast-paced environment, communicating with customers and colleagues to resolve technical issues and provide excellent customer service.

The ideal candidate will have a strong passion for technology, excellent communication skills and be able to work effectively in a team environment.

Key Responsibilities:

  • Provide technical support and assistance to customers via phone, email and chat.
  • Respond to customer queries and resolve issues in a timely and efficient manner.
  • Work collaboratively with other teams to resolve complex technical issues.
  • Document and track customer interactions to ensure accurate record-keeping.


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