Senior Atlassian Expert

1 day ago

Islamabad, Islamabad, Pakistan beBeeAtlassian Full time $50,000 - $75,000
About the Role

We are seeking a highly skilled and experienced Atlassian professional to join our team. As a Senior Consultant, you will play a key role in supporting, maintaining, and extending our Atlassian Cloud application suite (Jira Software, JSM, Confluence, Bitbucket).

This is a challenging and rewarding opportunity for a candidate who combines technical expertise with strong communication skills and a passion for enabling others.

Key Responsibilities:
  • Administration & Support
    • Manage configuration, maintenance, and administration of Atlassian Cloud products (Jira Software, Jira Service Management, Confluence, Bitbucket).
    • Troubleshoot and resolve issues promptly, collaborating with other admins and internal support teams.
  • Customization & Optimization
    • Design and optimize Jira workflows, custom fields, schemes, permissions, screens, and automation rules.
    • Create dashboards and reports to provide insights to management and teams.
    • Administer and optimize the usage of Jira Marketplace apps and add-ons such as Automation for Jira, ScriptRunner, Insight, Tempo, BigPicture, Zephyr, and others
  • Integration & Development
    • Develop and deploy integrations between Atlassian products and internal toolchains (e.g., Slack, Git, CRM systems, CI/CD tools).
    • Support automation of manual processes through scripting (e.g., Automation for Jira, REST API)
  • Conduct training sessions for employees, new hires, and customers on Jira, Confluence, and best practices.
  • Mentor junior administrators and business analysts, fostering knowledge-sharing and professional growth.
  • Serve as a subject matter expert for teams transitioning to agile tools or customizing their Atlassian environments.
  • Collaborate with business development and proposal teams to design Atlassian-based solutions for clients.
  • Support proposal writing and contribute to technical sections in RFPs/RFQs involving Jira/JSM/Confluence.
  • Deliver live product demos to prospective clients and stakeholders showcasing features and value.
  • Explore new Atlassian features, beta programs, and marketplace tools to continuously improve the ecosystem.
  • Stay current with industry trends and suggest innovative ways to use Atlassian tools for improved collaboration and delivery.

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